Customer Intelligence Blog
Evolving relationships for business growth
I consider myself lucky to have confirmed first-hand that Nate Silver is a relatively smart guy. He most recently published a book, The Signal and the Noise: Why So Many Predictions Fail – but Some Don’t, and he is particularly well known for accurately predicting the outcome of the 2012
New research by the CMO Council and SAS, entitled "Big Data's Biggest Role: Aligning the CMO & CIO," shows more overlaps than differences between marketing and IT. Big data is uniting the CMO and CIO in their common quest for a customer-centric organization. 61 percent of marketers and 60 percent of
Online marketers all want the same thing - for our customers to get what they want, when they want it, and with the fewest clicks possible. We already know that satisfied customers usually return, and now they share their experiences so the stakes have never been higher to get it