Customer Intelligence Blog
Evolving relationships for business growth![The benefits of bellyaching online](https://blogs.sas.com/content/customeranalytics/files/2017/01/CustomerIntelligence-1.png)
A little less than two years ago on the sascom voices blog, I argued that even social media enthusiasts should be listening more to social media curmudgeons like Tom Davenport. Tom is best known in SAS circles for co-authoring the books Competing on Analytics: The New Science of Winning and
![Video: Chris Brogan provides best practices and insights into social media](https://blogs.sas.com/content/customeranalytics/files/2017/01/CustomerIntelligence-2.png)
Yesterday we posted 'Chris Brogan Offers Social Media Advice to Marketers', the second (of six) Chris Brogan videos taped when Chris was at our headquarters in Cary, NC. In this video, the third in this series, SAS' Deb Orton interviews Chris Brogan of New Marketing Labs. Chris discusses the big
![Video: Chris Brogan talks about making social media happen in your company](https://blogs.sas.com/content/customeranalytics/files/2017/01/CustomerIntelligence-1.png)
Yesterday we posted 'Chris Brogan Provides Best Practices and Insights into Social Media', the third (of six) Chris Brogan videos taped when Chris was at our headquarters in Cary, NC. In this video, the fourth in this series, SAS' Deb Orton interviews Chris Brogan of New Marketing Labs. Chris discusses
![Video: Chris Brogan offers social media advice to marketers](https://blogs.sas.com/content/customeranalytics/files/2017/01/CustomerIntelligence-2.png)
We recently posted 'Chris Brogan Talks About His Book "Trust Agents" and Social Media', the first (of six) Chris Brogan videos taped when Chris was at our headquarters in Cary, NC. In this video, the second in this series, SAS' Deb Orton interviews Chris Brogan of New Marketing Labs. Chris
![Marketing goes digital, are you ready?](https://blogs.sas.com/content/customeranalytics/files/2017/01/CustomerIntelligence-2.png)
"May you live in interesting times". This Chinese curse seems to ring true today, as much as when I heard it 25 years ago from my then mentor and boss. All of us as Marketers find ourselves in a state of flux, straddling the traditional and digital methods and hoping
![Video: Chris Brogan talks about "Trust Agents" and social media](https://blogs.sas.com/content/customeranalytics/files/2017/01/CustomerIntelligence-2.png)
The antidote for fifty enemies is one friend. If there’s truth in that quote, Aristotle would have to agree we’re lucky here at SAS, in that we have many friends, including outstanding customers and industry thought leaders, that we regularly interact with. I’d like to share one of these interactions