Tag: customer intelligence

Customer Intelligence | Marketing
Jennifer Pearson 0
Creating loyal customers through personalized, mobile-first engagement

As consumers increasingly embrace a mobile-first lifestyle, businesses across various industries – from retail and banking, to insurance and telecommunications – are under pressure to create personalized and engaging customer experiences. The ability to reach customers through the right channel at the right time is essential for enhancing customer engagement,

Customer Intelligence
Amy Dyson 0
The power of personalization elevates the customer experience

Personalization has become the cornerstone of the customer journey. It’s the difference between a one-size-fits-all approach and a tailored experience that resonates on a personal level. These three organizations are mastering the art of delivering exceptional customer experiences with SAS® Customer Intelligence 360. The Nature Conservancy: Improving donor communications The

Analytics | Customer Intelligence
Lisa Loftis 0
El nuevo reto para MarTech: ¿invertiste en una Plataforma de Datos de Clientes para descubrir que no cumple su promesa?

Actualmente, una Plataforma de Datos de Clientes (CDP por sus siglas en inglés) que funcione bien sigue siendo esencial para abordar seis desafíos principales en el recorrido del cliente, los cuáles contemplan un MarTech no integrado, incapacidad para integrar fuentes de datos de clientes, incapacidad para vincular identidades de clientes

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