The SAS Data Science Blog
Advanced analytics from SAS data scientists
Learn how the SAS Agentic AI Accelerator and SAS Viya can be used to build a governed, multi-agent support-ticket solution that combines text analytics, RAG, LLMs, business rules, and human oversight to improve resolution speed, accuracy, and operational efficiency.
Explore how SAS AI-Driven Entity Resolution on SAS Viya combines no-code configuration, probabilistic matching, and industry-specific integrations to create trusted identities, improve data quality, and support critical decisions across sectors such as public services and financial crime prevention.
This post explores how Agentic AI and LLMs can help reduce employee attrition by delivering personalized development guidance based on workforce analytics and skill profiling. Using SAS Viya and governed AI workflows, the solution matches employees with tailored learning opportunities while supporting transparent, scalable, and data-driven workforce planning.