Customer Intelligence Blog
Evolving relationships for business growth
Certain things are just hard to squeeze into your day. For some of us, it's exercise or doing laundry. For others, it's blogging. You want to do it almost every day, but you can't seem to find the time. If you're one of the bloggers or would-be bloggers trying (and

The Centre for Economic and Business Research is a respected economic consultancy. Earlier this year we asked them to look at the value of analytics to the UK today, and forecast the likely growth of analytics over the next five years. Their full findings can be downloaded here. But why

As you might expect, blogging is a lot like many other skills – you have to work at it over time before you start to see improvements. Blogging does not at all come naturally to me, so it’s a personal goal of mine to keep working at it until I

The Supreme Court of the United States is set to reveal its ruling on the landmark health care legislation known as the Affordable Care Act. Much angst has resulted from this law and many parties that feel obliged to support or criticize the law have prepared statements, and in some

I had a chance to attend a moderated panel discussion at the last SAS Global Forum Executive Conference with executives from Best Buy, Seminole Gaming and Office Depot, and each speaker offered their own unique story about how applied customer analytics makes a difference in marketing. I captured some key points in previous

For the last three years, doing more with less has been a constant rallying call that one could argue has become the new normal within business. Within the realms of the marketing department, it means generating the same or higher revenues from smaller budgets; fewer staff to execute the same