Customer Intelligence Blog
Evolving relationships for business growth
As social media burst onto the scene as a game-changer for marketing several years ago, a lot of focus was placed on the need for brands to be transparent, authentic and accountable in their interactions. Those have always been hallmarks of good business practices, but what had changed was that social media made it
In this 5-part blog series on the Big Data Cheat Sheet on Hadoop, we’re taking a look at these five questions from the perspective of a marketer: What can Hadoop do that my data warehouse can’t? Why do we need Hadoop if we’re not doing big data? Is Hadoop enterprise-ready? Isn’t
As a customer intelligence adviser, my work exposes me to a wide range of organizations with various marketing challenges and available resources. Over time, some common themes have emerged, one of which is omni-channel marketing as a business imperative. Changes in the ways customers engage with brands across an explosion