Customer Intelligence Blog
Evolving relationships for business growth![What I Learned From the Author of Socialnomics](https://blogs.sas.com/content/customeranalytics/files/2017/01/CustomerIntelligence-2.png)
This past spring I attended a Social Media Masterclass at the Event Marketing Summit, delivered by Erik Qualman, the author of Socialnomics. Erik is also the creator of this video called Social Media Revolution that you’ve probably seen on YouTube (it has also been featured on this blog). Here’s what
![What can Bret Michaels teach me about marketing?](https://blogs.sas.com/content/customeranalytics/files/2017/01/CustomerIntelligence-2.png)
~ Contributed by Courtney Peters ~ Next week I’ll be attending DMA10 in San Francisco, and I hope to accomplish a couple things while I am there. As a marketing professional, I’m eager to network with others in my field from all types of industries and market segments. I also
![Customer satisfaction through demand forecasting at RCI](https://blogs.sas.com/content/customeranalytics/files/2017/01/CustomerIntelligence-1.png)
I recently had the pleasure to sit in on one of our customer presentations at the CRM Evolution Conference in New York. Sean Lowe, the Managing Director of Endless Vacation Rentals and Revenue Management for Wyndham Exchange & Rentals, gave a presentation about how his company manages the demand forecasting
![How to handle negativity online](https://blogs.sas.com/content/customeranalytics/files/2017/01/CustomerIntelligence-2.png)
"Conversations pertaining to the oil and gas industry right now are toxic, to say the least," says Blake Jackson, Social Media Coordinator for Chesapeake Energy. Blake spoke today at a Ragan communications conference hosted at SAS headquarters in Cary, NC. In an environment where conversations about the energy industry tend
![The digital marketing era requires a new definition of best](https://blogs.sas.com/content/customeranalytics/files/2017/01/CustomerIntelligence-2.png)
The issues marketers face are daunting. Let’s talk about three. Email. Response and opt out rates are awful. So we struggle to push thru the noise and stand out. We work to develop a strong list, message, and call-to-action. But we can’t know for certain if our offer will resonate
![SAS Customer Intelligence is taking it to the streets in October 2010](https://blogs.sas.com/content/customeranalytics/files/2017/01/CustomerIntelligence-2.png)
Momentum for SAS Customer Intelligence is at an all-time high, and we’re responding in kind by taking it to the streets with a blockbuster line-up for October this year in a city near you. These opportunities have been designed to enable you to interact with both SAS and non-SAS experts