Customer Intelligence Blog
Evolving relationships for business growth
Providing a great digital customer experience is more and more important, and yet many brands seem not to care by providing less than stellar experiences over and over again. It's like déjà vu, a French term that means “already seen,” which is used to describe the sensation that you have already experienced something that
We’ve heard a lot lately about digital transformation, the idea that businesses are evolving how they operate – moving from traditional channels towards all things digital through the use of mobile apps, in-store digital offers, and more digital communication in general. My own experience confirms this. I love mobile banking,
Television is a great equalizer – everyone has one or surely knows what it is, making it easy to relate to. For instance, just about anyone could tell you their favorite program. In my case right now, it would have to be a tie between Scandal and Modern Family. So as a devotee