Data for Good

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Artificial Intelligence | Customer Intelligence | Data for Good
Gerhard Svolba 0
Real-Time Scoring and Customer Behaviour Analysis Are Not New! Mrs. Cerny Applied These Methods Decades Ago

The epoch of artificial intelligence and real-time decision engines is not the first time that historical and actual behaviour of customers has been tracked and analysed. The practice of making decisions based on these findings and applying them in real time to customer interactions was already going on in the

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