In this post, Ajay Agrawal, professor at Toronto's Rotman School of Management, discusses the challenges of unlocking the full potential of AI and ML for businesses and banks. Agrawal explains how the taxi industry in London, UK provides a cautionary tale of the potential impediments to driving value from AI,
When patients miss appointments, it costs providers money and has serious health impacts on patients. Analytics can help improve scheduling processes for more effective use of resources and to ensure patients receive the care they need. In isolation, it doesn’t seem that missing a doctor’s appointment is that big of
To help burgeoning data researchers apply data analysis skills across policy sectors in economic, health and social science-informed areas of study, they need both policy and data industry experts to help them develop these critical skills before they graduate. The National Policy Challenge was developed with this goal in mind.
Retail expert Charlie Chase recently participated in a private unplugged discussion about disruption challenges with retail executives hosted by the Retail Council of Canada. All quotes have been edited for maximum clarity, and participants have been de-identified. The last two years have created a major disruption for retailers and consumer
As companies continue to amass zettabytes of data, the talent hunt for data scientists who can create clarity out of all the noise, has never been greater. But one of the greatest challenges a data scientist faces is communicating the uncovered insights wrangled from the relevant data to decision-makers. To
While studying business intelligence as an undergraduate student at business school HEC Montreal, Camille Duchesne encountered Cortex, an analytics simulation that pits participants against each other to develop the most accurate models for a particular task. In this case, the simulation supports a fictional charity by predicting which subjects from
Mergers and acquisitions are difficult to pull off, but they can impress when the right strategy is applied. And analyzing your data almost always helps with the right strategy. In the first eight months of 2021, publicly announced M&A activities were valued at more than $3.6 trillion globally and $1.8
There is no shortage of challenges associated with the deployment of AI: a lack of access to infrastructure, a lack of skills, and new legislation meant to enforce the responsible use of this evolving technology. But the most consequential questions facing us are innately human. Namely, ensuring human agency, safety
The threat of fraud is ever-present and growing. Organizations lose around 5% of their annual revenues to fraud, and many of them don't take sufficient proactive measures. It's notable that only 56% of organizations conduct investigations of even their worst incidents. That statistic is based on the 2020 ACFE Report
Overlapping social issues and additional uncertainties – not to mention a global pandemic - have led to a massive spike in people seeking mental health support. Much of that extra demand has been absorbed virtually. Canada’s Centre for Addiction and Mental Health, for example, has seen its monthly demand for
Since 2015, the number of Americans who to listen to at least one podcast per month has increased by approximately 40 million people. The number of podcast listeners has also ballooned globally in tandem with a rise in smart speaker adoption. People are consuming them at home, on the go
As organizations increasingly use artificial intelligence to collect and analyze data and identify individuals, the topic of ethical AI often rears its head. Last year, Michigan's Integrated Data Automated System flagged more than 540,000 unemployment claims as possibly fraudulent. Thousands of state residents’ accounts were inaccurately flagged, making it almost
Fueled by a number of factors, including a global pandemic, data analytics skills are in high-demand. Organizations like the Youth Employment Services (YES) are well aware of the abundance of data and its growing complexity. That's why they partnered with SAS last year to provide free learning pathways to help
