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Analytics | Artificial Intelligence | Data Visualization | Machine Learning | Programming Tips
Melanie Carey 0
How SAS Visual Analytics' automated analysis takes customer care to the next level - Part 1

You're the operations director for a major telco's contact center. Your customer-care workers enjoy solving problems. Turning irate callers into fans makes their day. They also hate flying blind. They've been begging you for deeper insight into customer data to better serve their callers. They want to know which customers

Data Visualization | Learn SAS | Programming Tips
Sanjay Matange 0
A Graphical Journey

The ODS Graphics software, first released with SAS 9.2, supported creating graphs directly from statistical procedures.  Prior to this, very few statistical procedures created graphs on their own, and in most cases creating graphs was a post process or creating the graphs from the saved data using SAS/GRAPH procedures. With

Work & Life at SAS
Rebecca Allen 0
Happy Holidays from the RFC!

Staff parties, holiday treats, indoor snow days, the list of welcomed distractions continues.  This time of year is full of festivities  that call for our attention.  The choices can be daunting at times.  Sometimes they derail us from our plans and progress. What can you do to manage the madness?

Analytics | Data Visualization | Programming Tips
Robert Allison 0
Examining data about North Carolina's absentee ballots

Certain North Carolina counties have been in the news lately, for suspected election fraud involving absentee ballots in the 2018 election.  Let's analyze the voter registration and absentee ballot data, to see if we can detect anything suspicious! In order to definitively determine whether fraud & illegal activity occurred, investigators

Data Management
Leo Sadovy 0
No, data is not the new oil

By now you’ve seen the headlines and the hype proclaiming data as the new oil. The well-meaning intent of these proclamations is to cast data in the role of primary economic driver for the 21st century, just as oil was for the 20th century. As analogies go, it’s not too

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