Tag: machine learning

Analytics | Artificial Intelligence | Data Visualization | Machine Learning | Programming Tips
Melanie Carey 0
How SAS Visual Analytics' automated analysis takes customer care to the next level - Part 3

In the second of three posts on using automated analysis with SAS Visual Analytics, we used the automated analysis object to get a better understanding of our variable of interest, X-Sell and Up-sell Flag, and how it is influenced by other variables in our dataset. In this third and final

Advanced Analytics | Artificial Intelligence | Internet of Things
Christian Goßler 0
Bolschewistische Rotationsbeschleunigung im Internet of Tumble (IoT8)

„Für mich heißt Internet of Things, dass hier alles rotiert wie in einem Wäschetümmler und es weder Durcheinander noch Stillstand gibt.“ Frau Dönmek hatte Lenin und mich am Werkstor in Cedorf abgeholt und uns gleich in die Halle zu ihrer Anlage geführt: „Wir arbeiten an der Kapazitätsgrenze. Was wir wegen

Analytics | Artificial Intelligence | Data Visualization | Machine Learning | Programming Tips
Melanie Carey 0
How SAS Visual Analytics' automated analysis takes customer care to the next level - Part 2

In the first of three posts on using automated analysis with SAS Visual Analytics, we explored a typical visualization designed to give telco customer care workers guidance on customers most receptive to upgrade their plans. While the analysis provided some insight, it lacked analytical depth -- and that increases the risk of  wasting time, energy and

Analytics | Artificial Intelligence | Data Visualization | Machine Learning | Programming Tips
Melanie Carey 0
How SAS Visual Analytics' automated analysis takes customer care to the next level - Part 1

You're the operations director for a major telco's contact center. Your customer-care workers enjoy solving problems. Turning irate callers into fans makes their day. They also hate flying blind. They've been begging you for deeper insight into customer data to better serve their callers. They want to know which customers

Analytics | Machine Learning
Alejandro Bolaños 0
Explicate! Entendiendo los modelos de Machine Learning (Parte 3: Individual Conditional Expectation)

Parte I: Introducción Parte II: Partial Dependence Plots Repasemos como llegamos hasta acá. Desde hace varios años los algoritmos de machine learning nos ofrecen una mejora sustancial en sus capacidades, son cada vez más precisos. Además, gracias a la optimización hiperparamétrica, el analista puede utilizar el tiempo de prueba y

Analytics | Artificial Intelligence | Internet of Things | Machine Learning
Javier Alexander Rengifo 0
El análisis predictivo: impactando los negocios y sus procesos de transformación digital

La tecnología y la sociedad están evolucionando en un entorno digital que exige cambios en el modelo de negocio, la infraestructura y la cultura de una organización. Sin embargo, uno de los mayores retos a los que se están enfrentando las empresas en este momento se basa en el desconocimiento

Advanced Analytics | Analytics | Customer Intelligence | Data Visualization | Machine Learning
Suneel Grover 0
SAS Customer Intelligence 360: Model management for competitive differentiation [Part 1]

The universe of customer experiences, digital analytics, personalization and decisioning is massive. At times, it can seem as complicated and vast as the galaxy itself. With intricate subjects underneath this umbrella, you can lose direction, wander aimlessly, or feel a misleading sense of success or failure. When you lose vision,

Advanced Analytics | Analytics | Artificial Intelligence | Customer Intelligence | Data Visualization | Machine Learning
Suneel Grover 0
SAS Customer Intelligence 360: A look inside the black box of machine learning [Part 3]

In parts one and two of this blog posting series, we introduced machine learning models and the complexity that comes along with their extraordinary predictive abilities. Following this, we defined interpretability within machine learning, made the case for why we need it, and where it applies. In part three of

Advanced Analytics | Analytics | Artificial Intelligence | Customer Intelligence | Data Visualization | Machine Learning
Suneel Grover 0
SAS Customer Intelligence 360: A look inside the black box of machine learning [Part 2]

In part one of this blog posting series, we introduced machine learning models as a multifaceted and evolving topic. The complexity that gives extraordinary predictive abilities also makes these models challenging to understand. They generally don’t provide a clear explanation, and brands experimenting with machine learning are questioning whether they

Advanced Analytics | Analytics | Artificial Intelligence | Customer Intelligence | Data Visualization | Machine Learning
Suneel Grover 0
SAS Customer Intelligence 360: A look inside the black box of machine learning [Part 1]

As machine learning takes its place in numerous advances within the marketing ecosystem, the interpretability of these modernized algorithmic approaches grows in importance. According to my SAS peer Ilknur Kaynar Kabul: We are surrounded with applications powered by machine learning, and we’re personally affected by the decisions made by machines

Artificial Intelligence | Fraud & Security Intelligence | Machine Learning
John Maynard 0
Unasked fraud questions answered by AI

Artificial intelligence often seems misunderstood, especially in fraud. The same is true of machine learning. One of the amazing things about them is they ask the unasked questions. This occurs as artificial intelligence (AI) and machine learning (ML) go about their daily work. So, what is the unasked question? Too

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