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The reverberations of SVB’s collapse continue to be felt in the banking industry. Markets remain jittery and the negative news headlines keep coming. First Republic Bank had its credit rating downgraded into junk territory by S&P Global, causing its share price to plummet by 47 percent before rallying. On the
A customer's initial onboarding journey is often the most interaction they will ever have with a company. This series of touchpoints provide the applicant with their first insight into what being a customer will be like. Unfortunately, disjointed and unconnected processes often create gaps for customers to fall through or
Mental Health Month is an important time to honor and raise awareness around mental illness and mental wellness. Correcting and combating stigma and discrimination, including with data, is one of the month’s major goals. It’s hard to talk about mental health without also addressing substance use disorders (including opioids), homelessness
Assigning observations into clusters can be challenging. One challenge is deciding how many clusters are in the data. Another is identifying which observations are potentially misclassified because they are on the boundary between two different clusters. Ralph Abbey's 2019 paper ("How to Evaluate Different Clustering Results") is a good way
For nearly five years, Anupam Trivedi, Senior Director of Credit Control Services at HSBC, has been on a journey to modernize the bank's decision ecosystem for retail credit lending. Supporting lending decisions for the largest bank in Europe is no simple feat. Overall, the HSBC system processes lending decisions for
The term "partner" is often overused in the technology industry. We partner with cloud providers, we partner with systems integrators, we partner with our customers – and so much more. But when a genuine partnership comes together to build something complex and successful, you can't deny the importance of that
SAS' Ji Shen introduces you to an effective solution for modeling and forecasting count time series.
Finir ses études, c’est aussi la promesse exhilarante d’avoir toute sa vie devant soi et de ne pas savoir ce que la carrière a en réserve pour nous. On prend une seule décision et juste comme ça, on gère l’analytique de l’une des meilleures équipes du rugby au monde. Voilà
As businesses continue to evolve and adapt to the changing landscape of the global economy, decision-making has become increasingly complex. To stay competitive and meet the growing demands of customers, businesses must adopt new technologies and strategies to streamline their operations and enhance the customer experience. This is where AI
As a dietitian/nutritionist the majority of my focus is on how food impacts our bodies and our health. But it is so important to also recognize the global impact of our food choices. We need to not just include our health in the decision, but also the biodiversity of the
At SAS, where you start doesn’t have to be where you end; and there’s ample opportunity for internal career mobility. But don’t take our word for it – hear it from people like Blake Sheldon. Blake’s been at SAS for almost nine years, and during that time he’s held four
A lot of programmers have been impressed by the ability of ChatGPT, GPT-4, and Bing Chat to write computer programs. Recently, I wrote an article that discusses an elementary programming assignment, called FizzBuzz, which is sometimes used as part of a hiring process to assess a candidate's basic knowledge of
What do you get when you mix leaders from every industry, a hall-of-fame basketball coach and a best-selling author together in three days? SAS Innovate in Orlando, of course. As organizations navigate this changing economic landscape, many are turning to analytics and AI to help them stay ahead of the
This blog post was originally published in 2019 but recently I have been speaking with a number of parents who are struggling to parent as a team. It seems like a good opportunity to revisit this topic. There are a few common ways that parents find themselves on different pages:
Crear mejores experiencias para los consumidores, llevarlas a nuevos niveles y conectar estrechamente con ellos son las principales premisas sobre las que se fundamenta la hiperpersonalización, un término que hoy domina las sesiones de trabajo de las áreas de marketing. Su objetivo principal es combinar datos sobre el comportamiento histórico