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Michael Rabin 0
It’s Complicated: The Competitive, Coexisting and Cooperative Relationships Between Insurance Companies and Insurtechs

The insurance industry is one of the late starters in terms of digitisation, even in customer service, where digital networking has literally been imposed. This is largely the result of company size and the associated deadlocked structures, plus legacy systems and processes. These make it difficult to react spontaneously to

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