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Customer Intelligence | Fraud & Security Intelligence
Leonora Gouveia 0
Transforming customer experience: How security and personalization create trust for customers

We all know by now that customer experience (CX) is pivotal to any organization's success. Providing seamless, secure, personalized interactions across all customer touchpoints can be transformative. To achieve this, organizations must move beyond siloed functions such as fraud detection and credit risk management, integrating these critical areas with broader

Fraud & Security Intelligence | Predictions
Teya Dyan 0
Fraudulent facades: The upward trend of business entity fraud

Fraudsters are relentless but tax agencies are tenacious in their pursuit of illicit acts. In recent years, synthetic identity fraud has emerged as a significant threat to businesses and tax agencies. Unlike traditional identity theft, where criminals steal real personal information, synthetic identity fraud involves creating entirely new identities by

Artificial Intelligence | Data Management | Predictions
Julie Muckleroy 0
The data debacle: Boom or bust for banks?

At the very heart of the financial world lies a commodity so vast it’s almost immeasurable ... and it’s growing exponentially with potential yet unrealized. Big data – complex structured and unstructured datasets arriving from innumerable sources – is reshaping the global banking industry. Used effectively, big data can support the delivery

Analytics | Artificial Intelligence
Albert Qian 0
4 industries that stand to benefit from SAS Decision Builder

Making informed decisions quickly is more critical than ever. As markets shift and customer expectations evolve, companies need tools to process vast data and turn insights into actionable strategies. That’s where SAS Decision Builder comes in, now available through Microsoft Fabric's public preview announced at Microsoft Ignite. With SAS Decision

Artificial Intelligence | Predictions
Kristi Boyd 0
Navigating AI ethics in manufacturing and agriculture: Balancing innovation with responsibility

As we move into 2025, AI continues to transform industries in unprecedented ways, driving efficiency, innovation, and productivity. But with this rapid advancement come critical ethical questions. How can we ensure that AI systems protect the rights and well-being of individuals?  Manufacturing and agriculture are two essential industries where answering

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