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Artificial Intelligence | Fraud & Security Intelligence
Marinela Profi 0
Understanding the components of an AI agent: a five steps lifecycle

AI agents are the tech trend of the moment. It is promising to reshape industries, streamline operations, enhance customer experiences and drive smarter decision-making in ways we couldn’t have imagined just a few years ago. As businesses, leaders, and innovators, it’s vital to understand how these systems actually function, not

Advanced Analytics | Customer Intelligence | Data Management | Marketing
Amy Dyson 0
Building customer trust: Balancing privacy and personalization

In today's digital age, marketing technology (MarTech) plays a crucial role in how businesses engage with their customers. However, the success of truly contextual customer engagement hinges on one fundamental principle: trust. Building and maintaining customer trust is essential for long-term business success, as it fosters loyalty and contributes to

Artificial Intelligence
David Shannon 0
Trust in the process: Hyperautomation for drug development accelerates time-to-market

AI and automation – often referred to as hyperautomation – are evolving rapidly with industry experts emphasizing their increasing ability to operate independently and make intelligent decisions. By combining powerful generative AI with business expertise, organizations can accelerate and streamline their processes like never before. I recently sat down with Mayank

Analytics | Learn SAS | Programming Tips
Rick Wicklin 0
An explicit formula for eigenvalues of an AR(1) correlation matrix

The first-order autoregressive (AR(1)) correlation structure is important for applications in time series modeling and for repeated measures analysis. The AR(1) model provides a simple situations where measurements (on the same subject) that are closer in time are correlated more strongly than measurements recorded far apart. The AR(1) model uses

Analytics | Artificial Intelligence | Predictions
Seema Rathor 0
Customer experience in banking: Change is the name of the game

The rise of digital banking, driven by tech-savvy consumers, has permanently transformed the financial services landscape. Both individuals and businesses now demand seamless, user-friendly experiences, to manage their finances effortlessly across multiple platforms. Generational shifts in expectations Younger generations, including Gen Z and Millennials, have distinct financial expectations compared to

Analytics | Equity and Responsibility
Lilia Rodriguez 0
Empowering educators through analytics: Perspectives from the 2025 HBCU+ Fellows

The SAS HBCU+ Fellows Program launched in 2023 with a mission to support faculty from Historically Black Colleges and Universities (HBCUs) and Predominantly Black Institutions (PBIs) with the tools, skills and knowledge to bring analytics into their classrooms and inspire the next generation of data-driven leaders. Since then, this initiative