The process changes that are taking place in the insurance world are massive. More and more insurance companies allow for remote sales of life products and entire sales processes have been simplified for the benefit of the customer. However, opportunities for abuse arose with them as well. A simpler process
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By Adam Goldsmith, Insurance Specialist, SAS UK & Ireland Insurers have the near-impossible task of keeping customers satisfied with the service they're given whilst ensuring costs are controlled to ensure profitability. At the point a customer makes a claim, it is at a point of high stress and emotion, but
An ideal quartet formation of a rock band consists of a voice, an electric guitar, a bass, and a drum kit. What else do we need to enjoy our favorite tunes and get inspired? There's another great quartet that could bring you fresh ideas and that is the insurance industry.
It is widely recognised that the right price is crucial in insurance. Insurance is what is known as a ‘grudge purchase’: customers know it is necessary, but they hope never to use it. This traditionally and theoretically means that they want to pay as little as possible for their insurance
Actuarial practice has always been analytical—so how much is advanced analytics disrupting this element of insurance? We discussed this issue in a recent #SASchat. The importance of competitive pricing Analytics is now being used in more and more areas in insurance, and particularly to tailor pricing more precisely to customers’
Para fechar o Insurance Summit 2021, o evento contou com uma mesa-redonda com a presença de executivos do setor. Participaram Fabio Morita, CDO da Porto Seguro; Alexandre Putini, diretor de transformação digital da SulAmerica, e Denise Ciavatta, CIO da HDI Seguros, para debater temas como transformação digital, inovação aberta, tendências
Em palestra no Insurance Summit 2021, Agustin Terrile, consultor especializado em seguros do SAS, mostrou um pouco das mudanças do IFRS17 do ponto de vista da estimativa de fluxos de caixa e demonstrou as etapas para um modelo acurado e ágil. Terille começou falando sobre o motor de cálculo e
Na palestra “Agent Gaming no setor de Seguros”, Kim Kuster, consultora de negócios em Inteligência de Segurança do SAS, explicou o que é agent gaming e como a prática impacta na área de seguros. Além disso, mostrou alguns casos de sucesso no combate a esse tipo de fraude e fez
The pandemic has hit insurers hard. Despite lower claims volumes due to reduced crime and fewer cars on the road, the sheer financial and reputational cost of COVID-19 has been enormous for the industry as a whole. Since March 2020, Lloyd's of London has made a loss due to GBP
By Paul Ridge, Head of Insurance, SAS UK & Ireland Black swan events are not unknown to the insurance industry. Whether it’s natural disasters such as the Japanese earthquake in 2011, the Chernobyl disaster in 1986 or pandemics such as the SARS virus in 2002. By their nature, these kinds
A solid business strategy addresses insurance accounting standards and much more.
I’ve never seen so much evidence from within the insurance industry that we’re on the cusp of a fundamental change. Given the disruption we’ve witnessed over the last 12 months, and the level of uncertainty that persists, it’s very difficult to generalise and predict how the industry will change as
Many countries in Europe have in previous years experienced increased price competition for general insurance products. Especially in Southern Europe, the competition has been very fierce, fueled by online price comparison websites. In Spain, Portugal and Greece, there has been a substantial drop in average premiums for products like motor,
Learn how SAS and Microsoft can help insurers accelerate digital transformation efforts.
The coronavirus pandemic has changed many things in many industries – and not always in the most obvious way. Insurance companies have seen both fewer claims and fewer sales. As a result, many have realised that the process of digitisation, often started slowly before lockdown, must now be accelerated. More,
Digitalization, big data and AI are changing the role of insurance and, therefore, the role of actuaries. A lot of reports – like McKinsey’s Insurance 2030, Deloitte’s “The Exponential Actuary," or the Big Data and Insurance report by the Geneva Association (a leading think tank of insurance CEOs) depict aspects
Since the start of the COVID-19 pandemic, SAS has formed dedicated global teams to predict and monitor the pandemic’s course and identify the likely impact for customers. In Turkey, we have identified three main risk areas for insurers and have set out some strategies to help our clients respond, recover
Most insurance companies depend on human expertise and business rules-based software to protect themselves from fraud. However, people move on. And the drive for digital transformation and process automation means data and scenarios change faster than you can update the rules. Machine learning has the potential to allow insurers to
This is the seventh and last part of the blog post series “A practical guide to tackle auto insurance fraud”. In the first six articles of the series we drilled down to: Data Management and Data Quality as the basis for fraud detection analytics. Business Rules and Watch lists techniques
This is the sixth of the seven parts of blog post series “A practical guide to tackle auto insurance fraud”. In the first five articles of the series we drilled down to Data Management and Data Quality as the basis for fraud detection analytics, to Business Rules and Watch lists
This is the fifth of the seven parts of blog post series “A practical guide to tackle auto insurance fraud”. In the first four articles of the series we drilled down to Data Management and Data Quality as the basis for fraud detection analytics, to Business Rules and Watch lists
The insurance industry is becoming increasingly focused on the digitalization of its business processes. There are many factors driving digitalization, but it’s clear that a reliable and meaningful database is the basic prerequisite for a successful digitalization strategy. Insurance companies are increasingly prioritizing digitalization, not because this issue is currently
In the first three articles of the series we drilled down to Data Management and Data Quality as the basis for fraud detection analytics, to Business Rules and Watch lists techniques that play always a crucial role for claim handlers and fraud investigators and to Advanced Analytics which add a
Criminal enterprises are tapping into the lucrative opioid business through creative schemes that are less likely to be identified as opioid abuse, misuse or diversion. One of the latest schemes? Auto insurance fraud. First, some background… While extensive progress has been made in establishing, improving, and mandating prescription drug monitoring
This is the third of the seven parts of blog post series “A practical guide to tackle auto insurance fraud”. In the first two articles of the series we drilled down to Data Management and Data Quality as the basis for insurance fraud detection analytics and also to the Business
This is the second of the seven parts of blog post series “A practical guide to tackle auto insurance fraud”. While Data Management and Data Quality are the basis for every analytical journey, and this becomes even more true for fraud detection analytics, the domain knowledge and business expertise plaid
Welcome to the 1st practical step for tackling auto insurance fraud with analytics. It is obvious why our first stop relates with data, the idiom “the devil is in the details” can easily be applied in the insurance fraud sector as “the devil is in the data”. This article analyses
I am more than glad to invite you to join me in a series of posts related to a practical guide for tackling auto insurance fraud in the new era of data science and advanced analytics. Insurers are used to face a constant threat, a powerful enemy that never rests.
The technology breakthrough during the last years have brought an increase in insurance fraud and, as a consequence, they are changing the landscape in the sector. From Pricing Comparison Websites (aggregators), to Telematics and Usage Based Insurance, to Internet of Things, the increasing demand for Cyber Insurance and new Peer
Using a standardized data model is an essential condition to achieve data governance in an enterprise. A standard data model supports data governance processes by implementing industry standards wherever possible: standards for contract and claims representation, mapping of data content with standard definitions (glossary function), use of code attributes