Analyzing tweets is challenging because of their succinctness (max 280 characters). However, that task is facilitated by the powerful features of SAS Visual Text Analytics (VTA), which includes embedded machine learning algorithms.
Which measures financial services can take to keep their customers complaints at a minimum.
Generating a word cloud (also known as a tag cloud) is a good way to mine internet text. Word (or tag) clouds visually represent the occurrence of keywords found in internet data such as Twitter feeds.
If you consume NBA content through social media, then you know just how active that online community is. Basketball arguments and ‘hot takes’ on the Internet are about as commonplace as Michael Jordan playing golf instead of running a functional NBA front office. I wondered if NBA fans happened to
Et si, en dehors de la nouvelle organisation des moyens de production, la 4ème révolution industrielle induisait également une évolution significative dans la gestion de la connaissance intrinsèque à chaque domaine ? Et si les nouvelles technologies numériques permettaient aux acteurs opérationnels d’accéder simplement à cette connaissance, le plus souvent fruit de méthodes
Natural language understanding (NLU) is a subfield of natural language processing (NLP) that enables machine reading comprehension. While both understand human language, NLU goes beyond the structural understanding of language to interpret intent, resolve context and word ambiguity, and even generate human language on its own. NLU is designed for
Recently, the North Carolina Human Trafficking Commission hosted a regional symposium to help strengthen North Carolina’s multidisciplinary response to human trafficking. One of the speakers shared an anecdote from a busy young woman with kids. She had returned home from work and was preparing for dinner; her young son wanted
Structuring a highly unstructured data source Human language is astoundingly complex and diverse. We express ourselves in infinite ways. It can be very difficult to model and extract meaning from both written and spoken language. Usually the most meaningful analysis uses a number of techniques. While supervised and unsupervised learning,
The Special Olympics is part of the inclusion movement for people with intellectual disabilities. The organisation provides year-round sports training and competitions for adults and children with intellectual disabilities. In March 2019 the Special Olympics World Games will be held in Abu Dhabi, United Arab Emirates. SAS is an official
There is tremendous value buried text sources such as call center and chat dialogues, survey comments, product reviews, technical notes, legal contracts... How can we extract the signal we want amidst all the noise?
Amidst the growing popularity of modern machine learning and deep learning techniques, one of the biggest challenges is the ability to obtain large amounts of training data suitable for your use case. This post discusses how the analytical approach for Named Entity Recognition (NER) can help.
Word Mover's Distance (WMD) is a distance metric used to measure the dissimilarity between two documents, and its application in text analytics was introduced by a research group from Washington University in 2015. The group's paper, From Word Embeddings To Document Distances, was published on the 32nd International Conference on Machine
My local middle school publishes a weekly paper. Very recently, I noted an article in that paper regarding an expose on human trafficking overseas, "World Slavery: The Terrors Our World Tries to Forget." The eloquent article in part highlighted how children have been exploited in the fishing industry in Ghana
Maybe you’ve heard of text analytics (or natural language processing) as a way to analyze consumer sentiment. Businesses often use these techniques to analyze customer complaints or comments on social media, to identify when a response is needed. But text analytics has far more to offer than examining posts on
The government has an unfathomable amount of data -- and it grows more and more each year. This puts agencies in a unique and important position to use that data for good. Whether it be improving government operations, solving some of the nation’s biggest challenges or empowering citizens in new
To demonstrate the power of text mining and the insights it can uncover, I used SAS Text Mining technologies to extract the underlying key topics of the children's classic Alice in Wonderland. I want to show you what Alice in Wonderland can tell us about both human intelligence and artificial
Recently I backed into a hotel parking spot after returning from a customer dinner. It was dark and rainy, and I was tired from traveling. My mind wandered until I heard a shrill “BEEP BEEP BEEP” coming from my rental car. I looked down at the dashboard’s rear-view camera, and
The Obama administration made great strides in improving the government’s use of information technology over the past eight years, and now it's up to the Trump administration to expand upon it. Let’s look at five possible Trump administration initiatives that can take government’s use of information technology to the next
Mal ehrlich, wenn ich Sie fragen würde, worüber die Kandidaten im diesjährigen US-Wahlkampf in ihren Aufeinandertreffen debattiert haben – welche Kernthemen würden Sie mir spontan (abseits von Skandalen und Affären) nennen? Und könnten Sie diese Kernthemen den einzelnen Kandidaten zuordnen? Als ich mir diese Frage stellte, war die Antwort –
With the first debate between the two candidates behind us and the culmination of the US presidential election drawing near, who wouldn’t love to predict the winner? I don't have a crystal ball, but I do have the power of unstructured text analytics at my fingertips. With the help of
A huge proportion of big data is unstructured text (such as client interactions, product reviews, call center logs, emails, blogs and tweets). Organizations starting to invest in advanced analytics often overlook the value text analytics could add to the process. But when data scientists or analysts get to work exploring
I’m an avid open water swimmer. In order to succeed in open water races I must do two things: I must sight properly in order to swim the straightest line possible in the right direction. The straighter the line, the less I have to swim. I must use a powerful,
When a person feels sufficiently wronged to lodge a complaint with the Consumer Financial Protection Bureau (CFPB), there’s likely to be some negative sentiment involved. But is there a connection between the language they use and the likelihood they will be compensated by the offending company? At the upcoming Sentiment
Most folks who know me, know I'm a bit of a Star Wars geek. I've analyzed the original trilogy scripts and documented my findings in a paper called Star Wars and the Art of Data Science. I'm always looking for excuses to get my hands into Star Wars data, and
Small causes can have large effects; or how a discovery in the Barnett Shale can spike some interest in the rest of the world and change the face of the industry. This article is co-written by Sylvie Jacquet-Faucillon, Senior Analytics Presales Consultant, SAS France; and David Dozoul, Senior Adviser
April 1st is known as April Fools’ Day. We could have chosen to celebrate a number of events that happened on this date. In the U.S. alone, it could have been the creation of the “$” symbol (1778), the marketing of the first dishwashing machine (1889), the first U.S. national
Don’t get me wrong. I have no doubt in the capabilities of our SAS products and SAS solutions! But I wanted to get a firsthand experience of our new solution for text analytics, SAS Contextual Analysis 14.1. And the result is very convincing! But let’s start from the beginning. Functions
This is the first of two articles looking at how to listen to what your customers are saying and act upon it – that is, how to understand the voice of the customer. Over the last few years, one of the big uses for SAS® Text Analytics has been to
Is cognitive computing an application of text mining? If you have asked this question, you are not alone. In fact, lately I have heard it quite often. So what is cognitive computing, really? A cognitive computing system, as stated by Dr. John E. Kelly III, is one that has the
Hi, there! First of all, let me introduce myself, as this is my first blog. I am Simran Bagga, and three weeks ago I became the Product Manager for Text Analytics at SAS. This role might be new to me, but text analytics is not. For the past 12 years,
