Reset your SAS Profile Password and update your information

Renee Harper
Renee Harper|January 8, 2012

~ Contributed by Marci Russell, Project Manager, SAS ~ The SAS Profile application is very important to the business of knowing our customers and providing you the information you need about SAS. Today, you create a Profile for actions like subscribing to SAS e-newsletters, downloading software, viewing your e-learning and [...]

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Updated Discussion Forums Arrive on Thursday

Renee Harper
Renee Harper|June 22, 2011

I’ve always suffered from a strong sense of deja vu. Never has the feeling been stronger than this week. This blog was started way back in 2007 to keep you posted on changes on support.sas.com. I remember writing a post one morning in October 2007 titled in part, Anticipation. I [...]

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It's the Search

Renee Harper
Renee Harper|May 25, 2011

My friend Leslie posted this comment as her Facebook status: “There are no answers, just the search.” At first I thought, “Now that is just silly. Of course there are answers.” Then I thought about it a little more. Maybe she is right. The Customer Support Website has hundreds of [...]

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Golden Nuggets of Helpful Information

Renee Harper
Renee Harper|February 15, 2011

I’ve been answering the most random set of questions over the last few days. In the process, I rediscovered some great resources; gems that are worthy of a mention here. Currently, you cannot change the e-mail address that you use to log in to support.sas.com, but we can help you [...]

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The First Step to a New Profile Application

Renee Harper
Renee Harper|October 20, 2010

Contributed by Marci Russell, Web Project Manager, SAS For years (more than 10, in fact), we’ve provided a way for users to log in to the support.sas.com and SAS Web sites to make your experience on our sites more relevant to you. To provide an even more helpful Web experience [...]

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Home Page As Debutante

Renee Harper
Renee Harper|October 3, 2010

If you have been using the Customer Support Web site for the last four years, you might remember that we took the site apart and put it back together in October of 2007. That seems like a lifetime ago. At the time, we added features, moved the search box, restructured [...]

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