I am forever putting something down and not remembering what I did with it. I solved this problem for my keys by putting a cute little froggy key hook next to the door. My keys go there as soon as I get home. But at work, I don't have a key hook for all of the things I need to find again later. I've tried all kinds of things from sticky notes to internet docs to bookmarking sites.
Do you have this problem with your SAS information? If so, support.sas.com can help. Last year, we introduced My SAS on support.sas.com. The guiding principle for My SAS is to give you a froggy key hook of your own and to install it on every support.sas.com page. Let's look at what it offers.
To access My SAS, go to support.sas.com and log in. Once your login is established, the My SAS option will appear at the top of the page. Select the My SAS link and get started.
What My SAS currently offers
We have provided you with three collections of links that all take you to some place on support.sas.com that can help you to manage or explore your relationship with SAS. These are handy, but still not quite a key hook.
Below those three groups of links, you may see a list of your most recent open tracks, your active elearning courses, a list of your subscriptions, and our newest feature, the ability to store content links as bookmarks. The image below is what the bottom half of my My SAS looks like.
Each item contains a link to the right that takes you to the location where you can manage your content. Note that you will not see My Open Tracks or My Training unless you have active tracks with SAS Technical Support or active eLearning modules from SAS Training.
The list of items under My Subscriptions represents all of the SAS newsletters to which you are subscribed. Selecting the newsletter title displays the most recent edition so that you can read current content anytime. If you don't have any current subscriptions, select the Manage Subscriptions link and find a newsletter that interests you.
My Bookmarks requires a little more work by giving you the opportunity to add bookmarks from any web property that you like. To start adding bookmarks, select the Manage Bookmarks link. You will be able to add links and give them names. You can also create folders to group your bookmarks into logical groups. Once you have more than five bookmarks, you can select a few favorites. Your favorites will display on the main My SAS page.
All of this information will be waiting for you anytime you log in to the SAS web site using your SAS web profile; just like my keys are always right there on the froggy hook.
What do you think?
Thanks to customer participation in a focus group, we know that we have some work to do, and you gave us a pretty good roadmap for how to get there. Until we reach our destination, My SAS is available for you to start using. Take a look. Use it. Think about it. Tell us what you think we can do to make this feature more useful.