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Analytics | Data for Good | Students & Educators
Jen Sabourin 0
Evaluating media claims: Just because it's 'based on data' doesn't make it true

Editor's note: This blog post is part of a series of posts, originally published here by our partner News Literacy Project, exploring the role of data in understanding our world. Every day people use data to better understand the world. This helps them make decisions and measure impacts. But how do we take raw

SAS Events
Jenn Chase 0
Unite, cultivate, replenish: 3 lessons from Doris Kearns Goodwin

Let’s flash back to a simpler year. I don’t want to date myself, so think circa 1990s. I remember sitting with my now husband watching Ken Burns’ documentary Baseball when I was first introduced to Doris Kearns Goodwin. She didn’t just know baseball – it was part of her DNA. She was smart, funny and a storyteller. I became a fan that day, and only came

SAS Administrators
Kim Kaluba 0
Meet My SAS

My SAS is a brand-new customer experience page. This new location takes a variety of customer service places and puts them in one interface. The goal of My SAS is to ensure all SAS customers have the best possible experience available in the marketplace.

Analytics | Customer Intelligence
Tiffany Carpenter 0
Disruption disrupted: How COVID-19 put the customer back into digital transformation

Companies have been talking about disruption for years. The word appears in every other top-level business meeting – yet the revolution hasn’t happened. Many businesses have little to show for it. In truth, disruption needs more than enthusiasm. Without a strategy, organisations have simply transformed long, complicated paper processes into

Analytics | Data for Good | Students & Educators
Jen Sabourin 0
Is data cited in the news accurate? It depends on how it was collected.

Editor's note: This blog post is part of a series of posts, originally published here by our partner News Literacy Project, exploring the role of data in understanding our world. As discussed in previous posts, statistics and visual representations of data can be misleading. But what happens when the data itself is misleading? And if data is

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