4 ways AI is transforming the insurance industry
AI is reshaping insurance – from streamlining underwriting and fraud detection to fighting climate risk.
Tag: generative AI
Trust in the process: Hyperautomation for drug development accelerates time-to-market
AI and automation – often referred to as hyperautomation – are evolving rapidly with industry experts emphasizing their increasing ability to operate independently and make intelligent decisions. By combining powerful generative AI with business expertise, organizations can accelerate and streamline their processes like never before. I recently sat down with Mayank
Why decision intelligence matters more in the age of AI agents
As AI agents gain autonomy, the ability to make informed, strategic decisions – at scale – becomes mission-critical. AI has evolved rapidly. We started with rule-based automation and then moved to machine learning models. Then 2023 was the year of ChatGPT, and 2024 was the year of multi-modal AI. We’re now
SAS Innovate 2025: Big ideas, big names, unforgettable experiences
Let’s talk about the must-attend event of the year: SAS Innovate 2025. It’s happening May 6-9 in Orlando, Florida and it’s not your average tech conference. Think groundbreaking innovation meets star-studded entertainment. Plus, a little nostalgia to keep things fun. Where else can you hear industry leaders lay out the
When do two paths become one? The rapid convergence of health care and life sciences
If you asked health care and life sciences leaders, they would resoundingly say that the convergence of the industries is top of mind. Lita Sands, Managing Director at Deloitte, confirmed that this is a pivotal movement that can drive significant improvements in patient care and operational efficiencies. On a recent
Banking hacks break the internet
Not too long ago, whenever I heard the word ‘hackathon,’ I thought of Wreck-It Ralph from the Disney movies. Ralph was a video game character tasked with wrecking buildings, while Fix-It Felix would repair them. In Wreck-It Ralph 2, Ralph broke the internet. I used to think hackathons were only
Exploring AI in tattooing: Is it helping or hurting the art?
Can tattooing's artistry survive the emergence of generative AI (GenAI) innovation? And what lessons does this hold for other industries navigating the blend of creativity and technology? When I was in Florida during my winter break, I got a new tattoo. After some conversation back and forth about the ideas
Data privacy perspectives: How financial services firms can foster trust in the AI age
Every year, as Data Privacy Week sharpens the focus on protecting personal information, I’m reminded of a customer event a major North American bank hosted at SAS world headquarters. The bank’s chief data officer led a roundtable discussion on generative AI (GenAI) with a group of esteemed data and AI experts. The
Learn how to prevent data leakage in your large language models
What happens if an employee unknowingly enters sensitive information into a public large language model (LLM)? Could that information then be leaked to other users of the same LLM? For example, if you ask ChatGPT or Claude to read and summarize a confidential contract, a patient record or a customer
F(AI)lure is inevitable but learning is priceless
Failure accompanies all technological breakthroughs – the wheel, manned flight, the internet. AI is no exception. I know insurance companies are using AI – SAS research confirms it. 90% of insurers have budgeted for GenAI in 2025. I also know that only 1 in 10 insurers (11%) are fully “AI-prepared.”
The future of insurance talent rests on AI
AI is revolutionizing insurance by tackling talent gaps, boosting efficiency and driving innovation.
Thriving in the AI age means crushing the ‘one-and-done’ fallacy
It seems like every day, there’s a new study or report about how AI, GenAI and machine learning will transform industries. For Georgia-Pacific, this isn’t forward-looking speculation. It’s our reality. When we look at the innovation investments Georgia-Pacific has in play, we’re predicting a nine-figure return. We see $100 million
Modern governments will use AI for a smarter future workforce
The critical link between skills, AI and productivity Fifteen years ago, I would not have believed that my office would be phone-free or that meetings would be virtual, even with nearby colleagues. Today’s work environment would have seemed impossible back then. And as we look to the future – say
Digital sovereignty: The new age of national defense
Building a digital fortress with modern data management In an era where stone walls and moats are relics of the past, the battleground has shifted to the digital realm. Since the first cyberattack in 1988, governments worldwide have been on high alert, fortifying their defenses against invisible intruders. The ultimate
AI will revolutionize citizen-government interactions
Making public services as easy as online shopping What if interacting with government services was as seamless and swift as ordering your favorite book online? You log in to a sleek, intuitive portal and within seconds, you’re greeted with personalized recommendations tailored to your needs. What a great experience! I
Working with synthetic data? Ask these 6 questions first
Synthetic data has emerged as a powerful tool for overcoming the limitations of real-world data. The future holds great promise for accelerated innovation. With synthetic data, companies can now generate financial transactions, medical records or customer behavior patterns that maintain statistical relevance like real data. This emerging technology can help
Government’s wrestle with fraud in the age of AI
Rising fraud and shrinking staff signal an urgent need for AI in government Have you ever opened your wallet and felt panicked? You count the bills once, twice and still come up short. You rummage through every pocket, hoping to find that missing cash. Then, a thought crosses your mind,
How generative AI can futureproof your workforce and build resilience
Major global elections, volatile financial markets, extreme weather events, and sophisticated and costly cyberattacks are increasing operational risks across every industry. Generative AI (GenAI) is redefining how industries navigate this uncertainty and transforming potential risks into powerful opportunities. Organizations across industries are increasingly invested in GenAI – for instance, last
Success with AI: Five essential actions for governments
What does the path to a fully AI-integrated government look like? “Figure out where you want to be and then take the steps to get there.” I remember my dad giving me that advice when I was growing up, and I think about it now as I watch the unfolding
10 things insurance leaders need to know about generative AI and LLMs
SAS' Mary Osborne, Ali Dixon Ricke, and Franklin Manchester break down what insurers still need to learn about generative AI.
4 trends to watch in 2025: The future of technology and AI
With a new year around the corner, it’s time to start thinking about what tech trends are coming in the months ahead. 2025 will be interesting, because now that AI has been around long enough to go from novel to normal, we should stop marveling at what it can do
Double-edged sword: AI in fraud and financial crime
An epic battle is taking place in the world of banking fraud and financial crime. Banks and fraudsters are using the latest technology, and the winner of the war has yet to be determined. While AI and GenAI hold incredible transformative potential for banks and are being used in countless
And the banking GenAI survey says …
Many of us have fond memories of a Family Feud host saying, “And the survey says…!” as the game show’s answer board lit up, bringing joy or disappointment to the contestants. For some, the host who comes to mind is Richard Dawson or Ray Combs, while today’s fans likely think
Data decay: One reason insurers should value synthetic data
As data decays, it becomes less useful. See how synthetic data for insurance can help.
300 data pipelines + 30,000 models = $100+ million in potential value
The ongoing impact of inflation on the economy is a persistent news headline. Organizations around the world are exploring how data and AI can help lower costs and improve efficiency. Georgia-Pacific, one of the world’s largest manufacturers of pulp and paper products, is ahead of the curve. They are poised
Trust is critical – and MarTech can make or break it
Customer trust is a multifaceted thing. On one hand, earning and keeping it requires marketers to overcome a myriad of threats. On the other hand, trust is almost universally revered by marketers, and once obtained, the benefits are plentiful. A new report from Harvard Business Review Analytic Services and sponsored
Outside of the norm: Spot rare event fraud with data and AI
Fairness, transparency, integrity and competition are essential for managing public funds. We rely on departments to choose the best value from the private sector. Efficient public procurement improves services, infrastructure, and the economy. It must also be accountable to the public by protecting financial loss from fraud, waste, abuse, and
Health care’s newfound ally against fraud: AI and generative AI
It is no surprise that generative AI (GenAI) is quickly becoming a potent tool in the health and life sciences industry. There are numerous ways that AI and GenAI can help beat the rising tide of fraud. We can count on these new technologies to enable the ability to commit
Why banks are bullish on AI: Insights from an IDC study
The global hype cycle of AI, driven in large part by ChatGPT, is dying down and real-world artificial intelligence (AI) adoption and application are taking hold. Early adopters are reaping rewards, and AI leaders are driving significant change in their business models. Banking as a sector was quick to grasp
Racing to succeed with GenAI: Key takeaways for insurers
Insurers are racing to adopt GenAI, despite concerns. See where the industry is headed.
