Blogs

Innovation

Read how data-driven insights can help organizations uncover new approaches to their key challenges and deliver new innovations faster.

Analytics

Adam NeibergMarch 20, 2025 0

Lessons from a credit card launch: The power of AI-driven productivity

Reading McKinsey's article How Banks Can Supercharge Technology Speed and Productivity, released around the same time as SAS' From Data to Decision: Increasing AI Productivity with SAS® Viya®, sparked an epiphany for me. My last job before entering the technology industry was as a product manager at a super-regional bank.

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Banking

Artificial Intelligence | Innovation

A glowing smartphone displaying the text AI agent highlighting artificial intelligence and AGI during the singularity as a virtual assistant representative and customer service support rep

Caslee SimsMarch 17, 2025 1

AI agents are here, but how autonomous should they be?

AI has been largely reactive for years: following human commands, assisting with tasks and providing insights based on predefined rules. But 2025 is shaping up to be the year of agentic AI, where AI agents exist to not just respond to human input but act independently. In the movie I, Robot, there's

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Artificial Intelligence | Innovation

Two colleagues with a tablet walking and talking.

Marinela ProfiMarch 11, 2025 0

AI agent governance: The new frontier of trustworthy AI

As AI agents gain autonomy, who governs their actions? How do we ensure they align with human values, ethical standards, and legal frameworks? The urgency of governance for AI agents AI is no longer just a tool – it is becoming an actor in decision-making processes. From AI research assistants

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Artificial Intelligence | Fraud & Security Intelligence | Innovation

Umakant NarkhedeMarch 5, 2025 0

4 ways AI is transforming the insurance industry

AI is reshaping insurance – from streamlining underwriting and fraud detection to fighting climate risk.

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Insurance

Customer Intelligence | Data Management | Innovation | Marketing

Amy DysonMarch 5, 2025 0

Building customer trust: Balancing privacy and personalization

In today's digital age, marketing technology (MarTech) plays a crucial role in how businesses engage with their customers. However, the success of truly contextual customer engagement hinges on one fundamental principle: trust. Building and maintaining customer trust is essential for long-term business success, as it fosters loyalty and contributes to

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Artificial Intelligence | Innovation

Marinela ProfiFebruary 27, 2025 0

Why decision intelligence matters more in the age of AI agents

As AI agents gain autonomy, the ability to make informed, strategic decisions – at scale – becomes mission-critical. AI has evolved rapidly. We started with rule-based automation and then moved to machine learning models. Then 2023 was the year of ChatGPT, and 2024 was the year of multi-modal AI. We’re now

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Artificial Intelligence | Innovation | Predictions

Udo SglavoFebruary 20, 2025 0

SAS experts dish on 2025 tech trends

The world of data and AI is evolving at breakneck speed, with 2025 shaping into a year of breakthroughs and significant challenges. From AI model hallucinations to the role of synthetic data in innovation, industry leaders are grappling with complex issues that will shape the future of technology. I recently

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Analytics | Artificial Intelligence | Predictions

Seema RathorFebruary 18, 2025 0

Customer experience in banking: Change is the name of the game

The rise of digital banking, driven by tech-savvy consumers, has permanently transformed the financial services landscape. Both individuals and businesses now demand seamless, user-friendly experiences, to manage their finances effortlessly across multiple platforms. Generational shifts in expectations Younger generations, including Gen Z and Millennials, have distinct financial expectations compared to

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Banking

Analytics | Innovation | SAS Events

Caslee SimsFebruary 11, 2025 0

SAS Innovate 2025: Big ideas, big names, unforgettable experiences

Let’s talk about the must-attend event of the year: SAS Innovate 2025. It’s happening May 6-9 in Orlando, Florida and it’s not your average tech conference. Think groundbreaking innovation meets star-studded entertainment. Plus, a little nostalgia to keep things fun. Where else can you hear industry leaders lay out the

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Data Management | Innovation

Reggie TownsendFebruary 10, 2025 2

The original data scientist: Why Ida B. Wells is still a boss

Ida B. Wells was a pioneer in the United States who used data collection and analysis methods well ahead of her time. Today, she might be called a data scientist, but I'll call her a boss! Her approach to documenting and analyzing lynchings back in the day (late 19th century)

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