When I visit with customers or potential clients, they often ask, "Where should I start in order to get a handle on my supply chain?" There is no clear and concise answer, but I usually say "Follow the inventory!" Inventory is a result of decisions made, not the cause. When you
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Well, folks, I think it’s time to hang up my harness. Since 2008, I’ve navigated the pathways of SAS, visited some great places throughout North America, and taken the best care I could of my friend Ed. But 7 years is a long time (especially in dog-years). So I’m graciously
Profitable growth is at the forefront of manufacturing executives’ minds¹. The math is simple: increase revenue and decrease costs. Easy, right? Unfortunately, getting there isn't that simple. The good news is that analytics can help. The better news is that there’s a new place for manufacturers to discover analytic best
Happy Earth Day, earthlings! As an outsider observing your planet, with absolutely no nefarious intentions whatsoever, I have to say you have a pretty good thing going there. I was sent by the leading…scientists on my planet, Kahnquur-7, to learn more about Earth, its dominant life form (yay, humans!), its
We’re living in revolutionary times. Nearly every interaction that occurs between our world and each other now occurs with a digital interface like a laptop, a cellphone or a FitBit. This digitization represents a paradigm shift in the way we’re instrumenting our world and the new bottom-up, democratized manner in
Do you hear voices? I sure hope so. I’m not talking about the ones associated with psychiatric disorders or medical conditions, but the voices of quality. To compare the two for a just a moment, the medical description from HealthGrades explains that auditory hallucinations can be pleasant or threatening and
“There’s no such thing as information overload - there is only filter failure”. ~ Internet scholar Clay Shirky Information overload is not just a recent phenomenon, it entered into human experience in the middle of the 15th century with Gutenberg and his printing press, and we’ve been devising ways to cope
Analytics as it pertains to the employees and the workforce is taking the industry by storm. Recently, I read an article in the Wall Street Journal about how companies are harnessing the power of analytics to help them identify staff who are likely to leave. In the past few weeks
In a previous post, I discussed how hospitality marketers can gain a complete picture of their guests and understand guest behavior with analytics. In this post, I will explore what you can do once you have a complete picture of your guests. Today’s operating environment presents a set of challenges
Hoarding has a bad name. Popular TV programmes such as The Hoarder Next Door, Obsessive Compulsive Hoarder in the UK and Hoarding: Buried Alive in the US show hoarding in a very bad light. After all, why can’t they just throw away that 10-year-old newspaper? What drives the hoarders’ motivation to keep everything