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Analytics
Jennifer Robinson 0
From insight to action: Why intelligent decisioning matters in the public sector

Raise your hand if you’re using data and AI, but are as busy as ever. If that sounds familiar, you’re not alone.  Many employees are still weighed down with high volumes of manual processing despite having data and analytics tools. For some, the workload has even increased as analytics and AI generate more information that requires review and

Fraud & Security Intelligence | Innovation | Predictions
Liz Goldberg 2
Fraud at scale: Trends the public sector cannot ignore

Fraud targeting public sector programs has entered a new phase. Sophisticated fraudsters, armed with AI, are depleting public sector budgets and damaging trust in government – and that’s a reality governments must face. What was once largely opportunistic and fragmented has become organized, industrialized and increasingly cross-border. Fraudsters no longer

Analytics | Artificial Intelligence
Thorsten Hein 0
Valuable customers? Insurers toe the line with agentic AI

Agentic AI has been heralded as a top tool for efficiently orchestrating customer engagement activities at insurance companies. It can: Automate repeatable, rule-based processes that affect customer experience (think claims processing and customer onboarding). Rapidly retrieve disparate data, analyze risks and recommend decisions. Help lower operational costs while keeping humans

Fraud & Security Intelligence | Predictions | Risk Management
Diana Maris 0
Why controlled agentic creativity is risk management’s new strategic strength

In the enterprise risk and fraud space, the word "creativity" has traditionally implied a lack of control. For decades, organizations have refined deterministic models – if credit score is X and debt-to-income ratio is Y, then take action Z – to ensure compliance, repeatability and stability. That approach worked because

Fraud & Security Intelligence | Predictions
Jason DiNovi 0
Agentic AI is the fix for communication breakdowns in health care payment integrity

One of the lesser talked-about issues large organizations face is the siloes that their various business units operate in. It’s a peculiar situation born from the specificity of tasks and objectives assigned to hyper-specialized teams within an enterprise. This separation of tasks inevitably leads to critical dependencies between teams. However,

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