Curiosity

Stories highlighting the transformative power of curiosity.

Artificial Intelligence | Innovation
Iain Brown 0
Beyond the black box: How agentic AI is redefining explainability

Navigating the interpretability paradox of autonomous AI: Can we maintain trust and transparency without sacrificing performance? AI has rapidly evolved from simple, rule-based systems into sophisticated autonomous agents capable of making decisions without direct human oversight. These advanced systems, known as "agentic AI," go beyond basic automation to independently sense

Customer Intelligence
Amy Dyson 1
The power of personalization elevates the customer experience

Personalization has become the cornerstone of the customer journey. It’s the difference between a one-size-fits-all approach and a tailored experience that resonates on a personal level. These three organizations are mastering the art of delivering exceptional customer experiences with SAS® Customer Intelligence 360. The Nature Conservancy: Improving donor communications The

Back to Top