The process changes that are taking place in the insurance world are massive. More and more insurance companies allow for remote sales of life products and entire sales processes have been simplified for the benefit of the customer. However, opportunities for abuse arose with them as well. A simpler process
"According to Gartner, “over 50% of senior marketing leaders are unimpressed with the results they receive from marketing analytics investments” – yet most companies expect to increase these investments over the next few years. How can we avoid throwing good money after bad?" By Oliver Sheerin, Senior Customer Intelligence Advisor, SAS. When
By Adam Goldsmith, Insurance Specialist, SAS UK & Ireland Insurers have the near-impossible task of keeping customers satisfied with the service they're given whilst ensuring costs are controlled to ensure profitability. At the point a customer makes a claim, it is at a point of high stress and emotion, but
Munich Re (Dr. Nivien Shafik), pronovaBKK (Stefan Lodyga) und AOK Rheinland-Hamburg (Verena Kartz) geben Impulse.
An ideal quartet formation of a rock band consists of a voice, an electric guitar, a bass, and a drum kit. What else do we need to enjoy our favorite tunes and get inspired? There's another great quartet that could bring you fresh ideas and that is the insurance industry.
It is widely recognized that the right price is crucial in insurance. Insurance is what is known as a ‘grudge purchase’: customers know it is necessary, but they hope never to use it. This traditionally and theoretically means that they want to pay as little as possible for their insurance
Actuarial practice has always been analytical—so how much is advanced analytics disrupting this element of insurance? We discussed this issue in a recent #SASchat. The importance of competitive pricing Analytics is now being used in more and more areas in insurance, and particularly to tailor pricing more precisely to customers’
Im Gespräch mit Norbert Pieper, Sprecher für Versicherungsaufsicht bei der BaFin.
The introduction of the Financial Conduct Authority (FCA)’s new policy on pricing practices in the general insurance market is one of the biggest shake-ups the insurance industry has seen in more than a decade. It’s not just a significant implementation challenge that needs to be delivered in a short deadline.
Las aseguradoras afrontan desde hace tiempo una continua batalla contra diferentes tipos de fraude. Fraude en los siniestros, fraude en la suscripción de póliza, ciberataques, fraude interno, etc. En Estados Unidos, un estudio de la Coalition Against Insurance Fraud lo estima en un total de 80.000 millones de dólares. El
