A tecnologia moderna mudou a maneira como as marcas e os consumidores se conectam. Como será a experiência do cliente em 2030? De que forma vão as marcas evoluir para satisfazer as expectativas dos futuros consumidores? Estas são algumas das questões abordadas num estudo recente intitulado "Experience 2030: The Future
One analysis suggests that in the first year of using process mining, the telecoms company had decreased its cost per process order by almost 40% and improved its productivity.
A Transformação Digital deixou para trás muitas lacunas processuais e documentais, e trouxe novos desafios à comunidade científica e ao mundo dos Dados de organizações de Tecnologia e de quem dela faz uso para governação de Informação. Neste artigo o paradigma sai do campo do hardware, do storage e do
In just over six months, football fans across Europe face a logistical maze: how to follow their favourite teams from stadium to stadium as games are played all over the continent. We described the challenge and optimisation approach we took in a separate piece. In this gallery, we walk
Football fans around the world have something exciting to look forward to, with the European Championship scheduled to take place in June and July 2020. Twenty teams out of 24 have already qualified for the tournament, and after last Saturday's draw, the teams and fans are now getting ready to
The Local Government Association has concluded that in the last 10 years, there has been a reduction in funding of 60p for every £1.
Analytics is a game-changer in detecting procurement fraud. It is by far the most efficient way of doing so.
Intelligence means learning from what has happened and using that to improve future choices.
There is much to consider about getting value from deploying AI and analytics at the edge to manage IoT data. Read more here.
A major UK insurance company used text analytics to categorise complaints.
