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![Want to lead more effectively? Follow Pope Francis’ example](https://blogs.sas.com/content/customeranalytics/files/2017/01/CustomerIntelligence-2.png)
I just read another headline about Pope Francis doing something controversial and it struck me how effectively he’s been able to lead the Catholic Church in just over a year. Without question, he exercises leadership by virtue of his position, but most of his actions hold valuable leadership lessons for