Tag: analytics
Fighting fraudsters
You might assume that a battle-tested businessman with a gruff exterior and a taste for salty language lacks an inner child, but you’d be wrong. Exhibit A is this little-known fact: I have a soft spot for animated Disney movies. Now, I could try to bluff a bit and say
Why organizational maturity matters
I wrote “Business Transformation” to guide leaders through a journey to transform their organizations. I included methodologies and examples gathered throughout my 29-year consulting career to assist them. Every executive and leader focuses on how to use resources to produce value. Of course, value can be defined in many terms
An analytic approach to improving mental health access, quality and costs
Part 1: The challenge and the opportunity Mental illness continues to profoundly affect the nation’s population and, for the most part, remains greatly under analyzed. This is the first entry in a series about the mental health problem in the US, and how an analytic approach can improve care for
Self-service and approachable analytics: Key for next gen business users
One of the hottest trends today in the business intelligence and analytics spaces is “self-service.” The word self-service is thrown around lightly in many situations and often carries different expectations for different people and organizations. Before we go into the details of self-service analytics it is important to have a
Which cars get the most speeding tickets?
Is the type of car you drive more likely, or less likely, to get a speeding ticket? Let's analyze some data to find out! Do red cars attract more attention from the police, and get more tickets? How about cars with a 'racing stripe'? Or cars with a big chromed motor,
Analysis of credit scores, and automobile loans
Have you heard the old saying that "Banks only loan money to people who don't need it"? Let's analyze the data and see if that is true!... I'm very much a car-guy, and I love learning about all the new vehicles, and love the new-car feel ... and even the smell. It's hard to not like a
Get your house in order to cash in on retail’s omnichannel promise
Would you build a house without a proper foundation? Most of us wouldn’t dare, but that’s exactly what many retail businesses are doing today. When building a house, if you don’t get the foundation right, paint, wallpaper and fixtures won’t matter much. It’s no different in the retail industry. Success
Data and analytics in sports: three things to consider
It’s a great time to be a sports fan – and an even better time to be a sports and data fan as these two worlds continue to meld together. For the last couple of years nearly every conversation about sports, analytics or both had to have at least one
The New Normal is Strange
The first time I used the Internet it blew my mind. As a diplomat brat, at any point in time everyone I knew was everywhere but where I was. Thanks the miracles of Gopher, Veronica, IRC and email, the tyranny of distance didn’t seem so oppressive any more. When I
SAS on "The Big Bang Theory" TV series!
If you're a SAS user, chances are you're a bit of a science/technology/engineering/math nerd -- and also a fan of The Big Bang Theory. Therefore this SAS analysis on The Big Bang Theory should be right up your alley! Yesterday (September 22) was the start of the 8th season for the TV series,
Searching for signs of life in the universe ... with SAS
Light years from Earth, within the constellation Virgo, two galaxies crashed into one another. Not something you could’ve seen peering into the night sky with the naked eye. We know it happened because astronomers pieced together images from several powerful telescopes to create what CBS News called a “cosmic magnifying
Lo que un director de tecnología debería saber sobre analítica y gestión de la información
Imagine la siguiente situación: usted va al médico y le dice que algo le duele en la zona inferior del pecho. Ahora basado en esta corta descripción usted espera a que él le dé un diagnóstico y a que le sugiriera alguna terapia específica incluyendo un tiempo y un costo.
Errors, lies, and big data
My previous post pondered the term disestimation, coined by Charles Seife in his book Proofiness: How You’re Being Fooled by the Numbers to warn us about understating or ignoring the uncertainties surrounding a number, mistaking it for a fact instead of the error-prone estimate that it really is. Sometimes this fact appears to
Thinking like the customer: the value in mapping the customer journey
Data-driven marketing is all about how marketers can harness data and analytics to create a more customer-centric, fact-based approach to customer engagement. This, combined with quality execution leads to better customer experiences and improved customer equity. However when looking at customer-brand interactions in silos such as in the call centre
What an IT project manager should know about analytics projects
Imagine this situation: You go to you doctor and tell her that "something hurts in the lower chest area." Now, based on this short description of your pain, you expect her to come up with a precise diagnosis and a specific therapy suggestion, including treatment time and associated cost. Sound
Back to the Future…
Let’s go back in time to the summer of 2007. The original iPhone had just been launched. Miley Cyrus was Hannah Montana. The San Antonio Spurs were NBA Champions, and LeBron James was the savior of Cleveland Cavaliers. Insurance Executives were only concerned about legacy replacement systems. On the surface,
The tragedy of overcapacity
Capital investment in production capability is the weakest link in the business value chain. It always has been and likely always will be. It’s the driving force behind the tendency towards cartels, collusion and monopolies. While it can make the first entrant into a brand new market, in the long
Data as the most critical asset
Writing my previous post about digital banks got me thinking about the widespread use of analytics. In his book Digital Bank, Chris Skinner states that data should be seen as the most critical asset for digital banks. Actually, this holds true for almost every company nowadays. If you don’t have data of
The Chicken Man versus the Data Scientist
In my previous post Sisyphus didn’t need a fitness tracker, I recommended that you only collect, measure and analyze big data if it helps you make a better decision or change your actions. Unfortunately, it’s difficult to know ahead of time which data will meet that criteria. We often, therefore, collect, measure and analyze
Sisyphus didn’t need a fitness tracker
In his pithy style, Seth Godin’s recent blog post Analytics without action said more in 32 words than most posts say in 320 words or most white papers say in 3200 words. (For those counting along, my opening sentence alone used 32 words). Godin’s blog post, in its entirety, stated: “Don’t measure
How to show recessions (or other ranges) on a time series plot
It's easy to plot events that happened at a certain time, but what about events that extended over a range of dates, such as recessions? ... This blog post teaches you a nice trick to use for that! Let's say you have a plot of the labor force participation rate
Prince William and other emergency workers can benefit from analytics
Did you hear that Prince William is getting a new job? Next year, he’ll fly emergency helicopters for the East Anglian Air Ambulance. The prince, who’ll donate his salary to charity, called his new gig “one of the finest forms of public service.” The Duke of Cambridge won’t get any
Discuss: hotel reviews, statistical wisdom and confirmation bias
If you read SAS blogs but never click through to the comment sections, you're missing some great information. Need proof? Check out some of these comments from the last few weeks. And then leave one of your own. Kelly McGuire has been studying the effects of negative hotel reviews online.
Impending Crisis: Analytics for the top-line
I’m sitting here staring at a book on my shelf entitled, “Impending Crisis”. Even knowing the copyright date, 2003, it could still be about any one of several possible crises: healthcare, financial, energy, education, environment. But no, in this case the impending crisis in question is provided by the subtitle: “Too many jobs,
Analytics is an enhanced oil recovery process
You may have heard the phase that big data is the new oil. Well (pun intended), if that is the case, then analytics should be thought of as the fracking technique used on data to improve the value you get from this new oil. Fracking is actually just one
A tale of two administrators
You are the new SAS Administrator. After the initial shock or excitement, you sit back and wonder, “What does that MEAN???” In an enterprise environment there are often divisions of duties. The SAS Intelligence Platform is no exception. Just take a look at the architecture. Just looking at this picture,
Helping the academic community build an analytics army
For those of you who are classic rock fans, you may remember Alice Cooper’s title track “School’s Out for Summer” on the album “School’s Out.” That song captures students’ excitement of a taking a hiatus from the classroom. But for professors, summer is a time to continue their own education
Von der Regatta zur intuitiv richtigen Verwendung von Forecasts
Es ist ein lauer Sommerabend im Juli am Neusiedler See. Die Teilnehmer der traditionellen YES-Cup Regatta sitzen bei Bier und Grillkotelette auf der Terrasse unseres Clubhauses. Die Stimmung ist ausgelassen, jeder hat nach zwei ereignisreichen Wettfahrten seine Geschichte zu erzählen. Eine Unterhaltung am Ende unseres Tisches zieht meine Aufmerksamkeit auf
The ethics of algorithmic regulation
In my last three posts on data ethics, I explored a few of the ethical dilemmas in our data-driven world. From examining the ethical practices of free internet service providers to the problem of high-frequency trading, I’ve come to realize the depth and complexity of these issues. Anyone who's aware of these