In today's digital age, marketing technology (MarTech) plays a crucial role in how businesses engage with their customers. However, the success of truly contextual customer engagement hinges on one fundamental principle: trust. Building and maintaining customer trust is essential for long-term business success, as it fosters loyalty and contributes to
O uso da inteligência artificial (IA) em marketing já é uma realidade em algumas empresas e uma das grandes promessas do futuro. Porém, profissionais da área terão uma tarefa importante em 2025 para colher os louros que a tecnologia pode trazer: sair do âmbito conceitual e alcançar a aplicação estratégica
Every year, as Data Privacy Week sharpens the focus on protecting personal information, I’m reminded of a customer event a major North American bank hosted at SAS world headquarters. The bank’s chief data officer led a roundtable discussion on generative AI (GenAI) with a group of esteemed data and AI experts. The
