On s'accorde de plus en plus à dire que presque toutes les entreprises devront recourir davantage à l'analyse. L'utilisation des données n'est plus un luxe, mais une méthode de travail essentielle. C'est un facteur d'efficience, d'efficacité et de centrage sur le client. Pour ceux d'entre nous qui travaillent dans le
Tag: digital transformation
Gartner first openly used the term "hyperautomation" in 2019. But what is it? How will it benefit your organization? And what are we hyperautomating? In this post, I discuss what we are hyperautomating and how the convergence of technology and decision maturity made it possible. If you are still curious about
Afirmar que la pandemia del COVID-19 ha cambiado nuestra forma de vivir y trabajar se ha convertido prácticamente en un tópico en los últimos meses. Sin embargo, no todas las empresas o sectores han cambiado de la misma manera, sino que existen algunas diferencias interesantes en cuanto a adaptación y
The use of AI in manufacturing is transforming the industry. How do AI technology and data insights fit into this trend? Vice President for SAS in the Nordics Keld Zornig sat down with Pasi Helenius, Manager for Customer Advisory Commercial and Manufacturing Nordics, for a talk on the topic of
One of the most discussed tech topics in the last 12 months has been hyperautomation. It has led to so many conversations that I now get episodes of déjà vu in the middle of meetings. This is a good thing, as organisations recognise the need for flexible innovation, rapid product development and
Actuarial practice has always been analytical—so how much is advanced analytics disrupting this element of insurance? We discussed this issue in a recent #SASchat. The importance of competitive pricing Analytics is now being used in more and more areas in insurance, and particularly to tailor pricing more precisely to customers’
During lockdowns across Europe and beyond, we all moved our lives online. We worked remotely and had meetings via Teams or Zoom. We also socialised and shopped online. For many people, this was familiar territory. For others, it opened up a whole new world—and highlighted significant problems with the ‘old
If the big banks won’t help when times are tough, customers will turn to smaller, simpler providers. And once they’ve switched, banks will struggle to win them back. I’ve written before about how banks are an essential part of the UK’s social fabric. Our economy depends on the availability of
The evolution of service is simplicity and clarity. Build for the digital future of service today.
I’ve written before about how the COVID-19 crisis has forced UK government departments to accelerate their digital transformation, and proved that it’s possible to put policy into practice in weeks, rather than months or years. Amidst the dark cloud of the pandemic, it’s important to acknowledge silver linings where we
There is a growing group of customers who want to use digital channels. They are also prepared to give businesses more information.
How do I stack up in terms of digital maturity against my manufacturing peers? This is a question that I have been asked many times. The fear of missing out creates unbearable pain. Trade wars and the COVID-19 pandemic exposed some of the manufacturing wounds: tight margins, supply chain risks,
Assisto Consulting is a management consulting firm delivering analytical and operational solutions for banks and multiple other sectors with a strong focus on financial technology and delivering its tailor-made business solutions. Its partners are all experienced banking professionals with skills in risk management, finance, business development, and marketing, and of
Sopra Steria è una società di consulenza, servizi digitali e sviluppo software con sede a Parigi. È stata costituita nel 2014 in seguito alla fusione di Sopra e Steria, due società di servizi digitali e software. Ho incontrato Roberto Balzerani, Director Public Sector, Energy & Telco Italy, per discutere delle
This is part two of a two-part series on digital transformation for manufacturers, where we explore the real risk of not digitally transforming and the journey that manufacturers are undertaking to capitalize on the opportunity to increase revenue, profit, and operational effectiveness. You can read more in my first blog
In a world increasingly characterized by digital economies and disruption, every market disturbance exponentially widens the business agility gap between the less digitally evolved and those companies that have demonstrated innovation leadership through digital transformation. For those that are not transforming with urgency, the negative consequences will become compounded to
Avec la crise sanitaire, le monde du retail s’est profondément transformé. Comment s’adapter aux changements et comment anticiper le retour à la normale ? Et surtout, quelle sera cette nouvelle normalité ? Les contraintes et restrictions qui accompagnent la crise sanitaire ont eu divers impacts sur la consommation, dont une
Ready to turn big data into big business insights? Look to the cloud.
Digitally mature manufacturers outperform their non-digital peers — they generate more revenue and profit, and will out-compete non-digital companies. This is a bold statement, but it was a clear outcome of recent IDC Worldwide Manufacturing Insights research, which compared the profitability and revenue of digitally mature manufacturers to their non-digital
The COVID-19 pandemic forced government agencies to accelerate digital transformation efforts, and the Internal Revenue Service (IRS) was no exception. The IRS was already in a significant transition period, spurred by the Taxpayer First Act, which was signed into law in July 2019. The Act was designed to improve the
Pour faire face à l’érosion du niveau de satisfaction des clients vis-à-vis de leur assureur, il est impératif pour ces derniers de moderniser, de fluidifier, mais aussi d’humaniser leur relation client. Une approche centrée sur une connaissance à 360° de l’usager peut répondre au déficit de fidélisation des assurés. Selon
Data, AI and digital transformation will define the industry of the future. The die is cast. Without an industrial approach for analytics, there will be no future! Diamonds are forever Khepri, a deity of ancient Egypt, symbolized the morning rebirth of the sun. Khepri is also said to have inspired
Dans un monde du crédit où la compétition est exacerbée et les pressions sur les marges de plus en plus fortes, les méthodes traditionnellement mises en œuvre montrent leurs limites. Toute la chaîne de traitement de l’octroi de crédit doit se transformer, profondément et rapidement, au travers de l’IA. Le
I’ve never seen so much evidence from within the insurance industry that we’re on the cusp of a fundamental change. Given the disruption we’ve witnessed over the last 12 months, and the level of uncertainty that persists, it’s very difficult to generalise and predict how the industry will change as
Banks don’t like to publicise it, but there’s already a place on most high streets that offers everyday banking services: the Post Office.
How banks and government could work together to solve the UK’s burgeoning debt crisis
Les institutions gouvernementales que ce soit pour la défense, les transports, les services publics, la sécurité, ou les soins de santé ont un défi et une opportunité à traiter : donner un sens à d'énormes volumes de textes non structurés qui ne font que croître. Plus de 80 % de
Since the start of the COVID-19 pandemic, SAS has formed dedicated global teams to predict and monitor the pandemic’s course and identify the likely impact for customers. In Turkey, we have identified three main risk areas for insurers and have set out some strategies to help our clients respond, recover
Meet Alfred Mukudu in this third post of the Humans of SAS Services series.
It is becoming common to attribute huge changes in any sector to part of the global response to the pandemic. I’d argue that the pandemic has simply accelerated changes that were already happening in this sector. To test this hypothesis, I caught up with Alex Kwiatkowski, Principal Industry Consultant for