Our company talks to utilities all over the world about the value of analytics and "the digital utility," and we share analytics use cases across: assets and operations; customers; portfolio; and corporate operations (see diagram below). In this third post of my four-part series, I'll highlight a customer analytics use case. Customer
Looking to connect and engage with other like-minded people in a meaningful way? A #SASchat might just what you’re looking for! #SASChat is SAS’ version of a Twitter chat: a live, online event that works like any get-together. Participating in a #SASchat is a great way to: Engage with an
As a resident of Northern California, I was interested in learning more about the causes of wildfires. My area has recently experienced large fires that caused many residents to evacuate their homes and some who have even lost their lives. Last October there were more than 170 fires that burned
We hear a lot about how various industries are using data visualization and analytics. But what about the education industry? The institutional research office (IR) at universities is the center for data, reports and analytics and provides decision makers with information about the university. The IR teams are working on
Our company talks to utilities all over the world about the value of analytics. We help utility executives understand what the "digital utility company" looks like and share use cases to illustrate how these companies are using analytics across: assets and operations; customers; portfolio, and corporate operations (see diagram below).
I have lived in the Town of Cary for more than twenty years; two of my three children were born at the local WakeMed Cary Hospital. I’m a big fan of my city, or town as it prefers to be called – even though the population is over 160,000. That’s
Retailers don’t need to be reminded about the importance of customer experience. It’s critical – and that’s been true since the dawn of retail. But the nature of that experience has been changing at a rapid clip in recent years, due in large part to well-documented shifts in technology and
More than 3.5 percent of the world’s population is on the move, considered international migrants. That’s more than 250 million people living in a country different than their country of birth or nationality. To put that another way, if all migrants lived in a single country, their population would be
Our company talks to utilities all over the world about the value of analytics. We like to talk about "the digital utility" and break down analytics use cases across: assets and operations; customers; portfolio; and corporate operations. I plan to highlight a few analytics use cases for utilities across these four areas
We have entered the “second machine age.” The first machine age began with the industrial revolution, which was driven primarily by technology innovation. The ability to generate massive amounts of mechanical power made humans more productive. Where the steam engine started the industrial revolution, the second machine age has taken
