We don’t enjoy hearing what others have to say about our behavior. How helpful is feedback that focuses on the past? It makes us defensive. However, inviting criticism that is constructively centered on the future and takes the form of helpful advice about things we have the power to change
At the Premier Business Leadership Series in Las Vegas, I made an effort to talk to everyone I could about social media. It's fun to consider how differently these conversations might have gone four years ago when I started my first personal blog. If I had tried to talk to
I had never worked in a political campaign before walking into the local Obama office this Election Day and asking how I could help, so my perspective is limited. But everyone tells me that this was a watershed year for use of data-driven technology at the grassroots level. I agree;
Tired of all the depressing news about the economy? Me too. That’s why it was oh so refreshing to hear some good news this past week. I got a firsthand look into how SAS is helping companies weather -- and in some cases, thrive – in our current "challenging" economy.
SAS’ Brent Lever has been having a great back-and-forth with Paul Sweeney, Director of Innovation at VoiceSage and blogger at You’ve Been Noticed, about the idea (and importance!) of planning communications to your customers and integrating those communications into an overall strategy. The timing for this could hardly be better,
What did everyone think of the Cover it Live posts below? I'd love to hear your honest opinions, since I'm still weighing the pros and cons. It was a handy tool and made live blogging very simple. I think the posts themselves are hard to read though, and I don't
I’ve read - and heard - that SAS spoils its employees. I’ve been at SAS for six months, and it’s true. A great example is the training. Earlier this week, I was invited to attend a SAS® Hands-On Workshop. The workshop is actually designed for customers, but open to everyone.
Last week I got the chance to follow a number of the presentations at the Ragan Web 2.0 event that was hosted at SAS headquarters. As somebody dealing with knowledge management (KM) for a number of years, those technologies that usually fall under the Web2.0 umbrella are very interesting for
What are the benefits of using social media? Many of us think of social media as being for high school or college kids. They love it. But, business professionals know its value too. There's great gain for business leaders using social media to build awareness and become known as thought
In a previous post, I described the ever-elusive goal of achieving alignment between Business and IT. On the one hand, we see some struggle between these groups, and on the other hand, we see that the lines between Business and IT are increasingly blurred. In fact, my conversations with CIOs
