Uncategorized

Analytics | Artificial Intelligence
Thorsten Hein 0
Valuable customers? Insurers toe the line with agentic AI

Agentic AI has been heralded as a top tool for efficiently orchestrating customer engagement activities at insurance companies. It can: Automate repeatable, rule-based processes that affect customer experience (think claims processing and customer onboarding). Rapidly retrieve disparate data, analyze risks and recommend decisions. Help lower operational costs while keeping humans

Fraud & Security Intelligence | Predictions | Risk Management
Diana Maris 0
Why controlled agentic creativity is risk management’s new strategic strength

In the enterprise risk and fraud space, the word "creativity" has traditionally implied a lack of control. For decades, organizations have refined deterministic models – if credit score is X and debt-to-income ratio is Y, then take action Z – to ensure compliance, repeatability and stability. That approach worked because

Fraud & Security Intelligence | Predictions
Jason DiNovi 0
Agentic AI is the fix for communication breakdowns in health care payment integrity

One of the lesser talked-about issues large organizations face is the siloes that their various business units operate in. It’s a peculiar situation born from the specificity of tasks and objectives assigned to hyper-specialized teams within an enterprise. This separation of tasks inevitably leads to critical dependencies between teams. However,

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