En mi opinión, sommelier no es un título, es un oficio. No se aprende, se vive... Un sommelier es un experto en vinos, él conoce de variedades y sabe cuál se adapta a cada menú. A lo largo del tiempo el concepto de sommelier evolucionó y se aplica a otros
Versicherungen arbeiten intensiv daran, ihre Geschäftsmodelle zu erneuern. Ein modernisiertes Aktuariat spielt dabei eine Schlüsselrolle. Warum? Das habe ich meinen Kollegen und ausgebildeten Aktuar Diego Rivas gefragt. Das Versicherungsgeschäft wirkt von außen wie ein langer, ruhiger Fluss. Trügt der Schein? Heute – eindeutig ja. Der Markt ist längst gesättigt, und
Some say that the insurance industry is a long, quiet river on which stately steamships cruise. Others say it is a shark tank where only the strongest survive. Which is right? The answer is both. The insurance market is clearly mature, with a limited scope of action for individual players.
"Hello, Mr Kaiser!" Remember him? At least our dear German readers will: From the 1970s to the early 2000s he came to our living room before every newsreel. As the insurance representative of the nation, he embodied trust, closeness and fairness. Whether property, casualty or motor vehicle insurance, Günther Kaiser
Im vorangegangenen Blogbeitrag bin ich darauf eingegangen, welchen geschäftlichen Nutzen die IFRS-9-Umsetzung für Banken haben kann – abgesehen davon, die Aufsichtsbehörden zufriedenzustellen. Die gleiche Frage stellt sich Versicherern vor dem Hintergrund von IFRS 17. Bis vor Kurzem war die Bilanzierung von Versicherungsverträgen denkbar einfach. Die meisten Accounting-Standards erfordern keine speziellen
El tiempo corre; se aproxima cada vez más la entrada en vigor de IFRS 17 (International Financial Reporting Standard). No obstante, la decisión de IASB para retrasar 12 meses más la entrada en vigor de esta norma (para el primer día de 2022), las empresas aseguradoras de gran parte del
„Hallo, Herr Kaiser!“ Kennen Sie ihn noch? Von den 1970er-Jahren bis in die frühen 2000er kam er vor jeder Tagesschau in unser Wohnzimmer. Als Versicherungsvertreter verkörperte er Vertrauen, Nähe und Fairness. Egal ob Unfall-, Sach-, Haftpflicht- oder Kfz-Versicherung: Günter Kaiser wusste, was Sache ist. Er war das bekannteste Werbegesicht Deutschlands.
In my previous post, I suggested that it was possible to provide a road map that would help with the introduction of artificial intelligence, advanced analytics and machine learning into insurance companies. This post outlines the process. Start at the beginning The first area to address is applications where the
The increased availability of data is opening up a new world of analytics to insurance companies. There are both new sources of data and also increased volumes of information, and together, these are being used to generate insights and influence decision making. This post, the second in a series on
Instant insurance, insurance on demand and real-time customer engagement are the buzzwords of the moment. These concepts are also, however, a real breakthrough in the insurance business. They describe new products and services that are strongly oriented to customer needs and follow their evolution throughout the life cycle. These changes
Until recently the approach to accounting for insurance contracts was considerably simple. Most of the existing accounting standards do not require any special processing after estimations are made by actuaries and before they are posted in the general ledger. However, with the arrival of IFRS 17, this will definitely change.
El comienzo de un nuevo ciclo, de un nuevo año, implica el establecimiento de una evolución como persona o negocio. El arranque de 2019 es una buena oportunidad para hacer coincidir la tecnología analítica con los propósitos de su negocio. ¿Desea saber lo que le depara el futuro? ¿Encontrarás las
Die Versicherungsbranche (Aktuariat) ist ein langer, ruhiger Fluss, auf dem träge Dampfer kreuzen. Sagen die einen. Sie ist ein Haifischbecken, das nur die stärksten überleben. Sagen die anderen. Recht haben sie beide. Denn zum einen ist der Versicherungsmarkt ganz klar ein reifer Markt, in dem der Handlungsspielraum für die einzelnen
By now, we're all aware of the seismic shift occurring across industries as a result of the Internet of Things. But do we all see the changes in the same light? From where I sit, there's still a wide gap in viewpoints and perspectives. In its simplest form, we often
The SAS 9.4M6 software includes a new SGPIE procedure (preproduction) as introduced in the recent article - The SGPIE Procedure. In that article, I described the basic features of the two statements supported in the procedure, the PIE and the DONUT, with some examples. It is my humble opinion that
Does loyalty pay in business? Most of us, if asked, would probably say that it ought to do so. Fairness suggests that there should be an element of “you scratch my back, I’ll scratch yours.” In other words, if I remain your customer, you will look out for my interests;
If we look at digitisation projects among insurance companies, the majority are essentially process improvements and cost savings. Processes and costs. These are not exactly “modern” terms. They are more or less precisely the opposite of the usual buzzwords and statements about digitisation and innovation. Does that make them boring
The insurance industry is one of the late starters in terms of digitisation, even in customer service, where digital networking has literally been imposed. This is largely the result of company size and the associated deadlocked structures, plus legacy systems and processes. These make it difficult to react spontaneously to
Enterprisewide analytics and AI have the power to prepare insurers for a customer-centric future and transform the relationship with policyholders. But will only a handful realise that their current approach to analytics leaves them poorly prepared for the challenge? As I noted in my previous post, success in the new
Krankenversicherung und neue Technologien – geht das zusammen? Auf alle Fälle! Und das User-Group-Treffen „Analytik in der Krankenversicherung“, das kürzlich in Leipzig stattfand, hat es unter Beweis gestellt. Diese von den Gesundheitsforen Leipzig ausgerichtete Veranstaltung ist ein sehr informatives Forum, auf dem sich analytische Fachexperten aus der Gesetzlichen Krankenversicherung (GKV)
The people, the homes and the businesses you protect are all changing. Technological advancements mean we can now command Alexa or Siri to write a shopping list by speaking to a box in the corner of the kitchen. Or talk to the delivery guy waiting on our doorstep from another
Deep learning (DL) is a subset of neural networks, which have been around since the 1960’s. Computing resources and the need for a lot of data during training were the crippling factor for neural networks. But with the growing availability of computing resources such as multi-core machines, graphics processing units
The EU’s new Insurance Distribution Directive (IDD) comes into force in October this year, and will regulate how insurance products are designed and sold across the EU. The thinking behind the directive is both to provide fairer competition in the market place and to improve the protection available to customers.
What on earth am I talking about? Spotting insurance fraud, of course! An ex-colleague of mine used to aptly describe the traditional rules-based methods of spotting fraud as “if it walks like a duck and talks like a duck, it’s probably a duck.” This is, of course, true to a
Here in North Carolina, a hurricane recently moved very slowly across our state, causing major flooding, and even closing miles of interstate highways for longer than a week. There is data available online for gauges along the river (or gages, as they call them), but I doubt many people know
The Insurance Distribution Directive (IDD) comes into force in October this year. It is expected to have a wide-ranging impact on the insurance industry, because it fundamentally changes the focus of insurers from products to customers. This requires a radical rethink about how insurers do business. And as companies from
Versicherer gehören zu den Spätstartern in Sachen Digitalisierung – selbst im Kundenservice, wo sich die digitale Vernetzung förmlich aufdrängt. Oft spielt dabei die Unternehmensgröße und die damit verbundenen festgefahrenen Strukturen, Legacy Systeme und Prozesse eine große Rolle. Sie macht es auch schwer, auf neue Trends spontan zu reagieren. Und dann
Af Per Helmark, Aktuar, SAS, og Kristian Juul Schomacker, Product Manager, Edlund A/S Skærpede europæiske krav til liv- og pensionsbranchen har fået Finanstilsynet til at præcisere, hvordan hensættelsesmodellering under Solvens II skal foretages her i Danmark. Meldingen fra Finanstilsynet er klar: Man skal lave fremregning af balancen ved brug af
Every cloud has a silver lining, especially in insurance. The upcoming International Financial Reporting Standard 17 (IFRS 17) regulation is certain to unsettle the industry. However, to ignore the bright side would be a big mistake. Achieving compliance is not only for satisfying regulators, it can be a competitive advantage
