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martinliebach 0
Customer satisfaction matters!

Telia achieves higher customer satisfaction, higher customer loyalty and higher revenue by bringing data, analytics and valuable insights to their business customers. More satisfied customers equals lower churn and increased revenue. It is usually cheaper to retain customers than acquire new ones. Satisfied customers are more likely to recommend your

Advanced Analytics | Analytics | Data Management | Internet of Things
Henrikki Hervonen 0
Is it time you started thinking about event stream processing?

A few decades ago, when the first business intelligence solutions appeared, based on carefully designed data warehouses, real-time data capture was a distant dream. Reporting cycles were weekly or monthly at best, with data cleaned and loaded to match. Fast forward to now, and the demand for rapid data-driven decision-making

Internet of Things
Adrian Jones 0
FutureAnalytics: Cognitive computing in IoT deployments

Cognitive computing is effectively the development of ‘computer as brain’. Cognitive computing systems can handle complex, ambiguous situations, looking for ‘best’ rather than ‘right’ answers. In preparation for sessions at Analytics Experience in Rome, I  caught up with Sue Feldman, co-founder of the Cognitive Computing Consortium,  for a preview. How does cognitive

Data Management
Ulrike Bergmann 0
Time to take GDPR seriously

If you are a business manager in a European company that holds personal customer data, or one that holds data on European customers, it’s time to start sitting up and taking notice. GDPR is here, and you really can’t afford to ignore it any longer. GDPR—or General Data Protection Regulation,

Fraud & Security Intelligence | Internet of Things
Lars Houge 0
The unsung business case of analytics: Outcomes and budget optimization

Budgets, and the importance of balancing the books, are an ever-present issue in healthcare. With costs rising around the world, and budgets limited whether in insurance- or state-funded systems, care providers are under increased pressure to manage costs effectively. Big data analytics may just provide the means that they have

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