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Alan Gormley, SAS’ Director of Customer Intelligence Solutions for EMEA, recently published an article titled “Using Online Customer Experience to Drive Sales.” The content of this article fits nicely with our learning and improving video, which explored the topic of doing something with the customer data we collect. Read Alan’s
This morning, as I was writing this blog post at the kitchen table, my 5-year old daughter ran into the room from watching “Sesame Street.” She excitedly announced, “Mommy, the letter of the day is R!” Too true. The recent NY Times story on the R programming language, which included
On the twelfth day of Christmas, analytics gave to me… Twelfth graders passing, Eleven pipes for piping, Ten cards for keeping, Nine nurses nursing, Eight beers for tilting, Seven Days of Swimming, Six bets parlaying, FIIIIIIVE Lion Kings, Four fraud alerts, Three linchpins, Two perfect gloves, AND A TIGER WITH
Saw an interesting Tweet (a post on Twitter) from investor and writer Paul Kedrosky today: "geeks only: five best data visualization projects of the year http://is.gd/cwIk" The link takes you to the FlowingData blog (created by a PhD statistics student in NY), and a post on some amazing examples of
Doug Henschen, Intelligent Enterprise Editor-in-Chief, in a recent blog post, provides his usual insightful analysis of the market as he cuts through the dizzying spin of IBM exec Ambuj Goyal. The general manager of IBM’s information management division questions the value of business analytics in an interview with Intelligent Enterprise.
Today's featured topic on support.sas.com teaches you how to use SAS to work with multiple languages and character sets in a single SAS session. The ability to switch locales and languages "on the fly" depends on the improved support for Unicode within SAS 9.2. Although it's a less heralded component
Jason posted his thoughts on using a netbook with a thin layer of applications to do the stuff that he needs to do: surf the web and work his inbox. But don't underestimate these little machines. Over on the Dell Mini forum there is a discussion among folks who use
In the long-running television sitcom “Seinfeld,” Jerry’s neighbor (and nemesis) Newman often commented on his job as a U.S. postal worker. Making fun of the mail; and post office; was a recurring theme. In the show’s final season, one episode was even titled “The Junk Mail I was reminded of
Tired of all the depressing news about the economy? Me too. That’s why it was oh so refreshing to hear some good news this past week. I got a firsthand look into how SAS is helping companies weather -- and in some cases, thrive – in our current "challenging" economy.
SAS’ Brent Lever has been having a great back-and-forth with Paul Sweeney, Director of Innovation at VoiceSage and blogger at You’ve Been Noticed, about the idea (and importance!) of planning communications to your customers and integrating those communications into an overall strategy. The timing for this could hardly be better,
I’ve read - and heard - that SAS spoils its employees. I’ve been at SAS for six months, and it’s true. A great example is the training. Earlier this week, I was invited to attend a SAS® Hands-On Workshop. The workshop is actually designed for customers, but open to everyone.
My family and I attended the North Carolina State Fair on Tuesday (weather was beautiful), and noticed two differences from previous years: Everything was more expensive -- getting in, riding the rides, and especially the food. It was easier to get around, because it wasn't so crowded. We didn't have
As I have been at SAS for a while now, well 10 years, I started to reflect on my time with SAS. I went from being a data mining systems engineer (SE), to an analytical strategist, to now being the Global Industry Marketing Manager for Education. I started in the
Like millions of Americans, I watched the vice presidential debate on television last night. I also watched it on Twitter -- which is to say that while watching the debate, I watched the real-time responses of hundreds of Twitter users. Twitter users, as you may know, have up to 140
Jerry Williams is a Project Manager for Environmental Sustainability at SAS. What are you working on right now? There is so much going on…. No two days are ever quite the same. Some of my priority projects include: Balancing expectations of employees so passionate about stewardship while giving fair consideration