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Do you need help communicating more effectively with an international audience? Whether you blog, edit newsletters or technical material, tweet, or send internal notes to global colleagues, this week's SAS author's tip is likely to be of great assistance. SAS Press author John Kohl is an amazing linguistic engineer, technical writer, and technical editor
Emails – it’s hard to imagine that there used to be a time people worked without them – at least in our industry. When I started at SAS in 1996 the amount of business email I received on a particular day was almost less than the amount of spam mails
Biked to the train station this morning…felt the wind, watched trees waving in the breeze…flew past Highway 403 with trucks whizzing by…felt noble about being environmentally conscious…took the side path to the station…slowed to a halt beside the bike parking lot…opened my backpack to take out the key to lock
August was a busy month for our SAS Text Analytics team, but I was very pleased to get the invite to attend this year’s CIO 100 Conference hosted by Maryfran Johnson, Editor-in-Chief of CIO Magazine. As Master of Ceremonies, she inspired lively discussions and shared insights on IT leadership, technology
I recently attended the Medicaid Management Information System (MMIS) Conference in Austin, Texas. The MMIS conference is an annual event for federal and state HHS agencies to share programmatic and technology initiatives in Medicaid and Children’s Health Insurance Programs (CHIP). While I have attended numerous MMIS conferences in the past, I
Dr. Yachen Lin, Chief Risk Officer of China Guangfa Bank Credit Card Center (CGB), was interviewed while at the 2011 Premier Business Leadership Series in Singapore. He discussed the analytics culture at CGB - explaining how CGB uses analytics to know its customers and manage risk. There are only 14
You’ve gotten to know Stacey Hamilton; now it’s time to learn more about SAS Press acquisitions editor John West! John West typically works on programming and statistics titles and has been with SAS Publishing for 22 years: He started at SAS as a proofreader, then moved into technical editing where
While talking to SAS users in Australia earlier this month, I often demonstrated the capabilities of the new Map Chart task in SAS Enterprise Guide 4.3. Creating map charts has never been easier: select your map data source, then select your response data source, and click Run. Voila! You've got
Nobody wants to rub people the wrong way. We've all done it, even if word never got back to us that it happened. Having ample first-hand experience with this, I deeply appreciated the opening keynote by MIT's Michael Schrage at the 2011 Disney Analytics & Optimization Summit. Schrage, research fellow
One of the highly visible changes in SAS 9.3 is the fact that the old LISTING destination is no longer the default destination for ODS output. Instead, the HTML destination is the default. One positive consequence of this is that ODS graphics and tables are interlaced in the output. Another
Bengt Persson, the Senior Vice President of Quality and Tech Support, presented a session about driving quality across the globe during the 2011 Premier Business Leadership Series in Singapore. Persson told the story of how Volvo Trucks uses analytics and data flow to standardize and optimize warranty claims across Volvo’s
This week's SAS author's tip comes from a large green book that many of you are familiar with: A Step-by-Step Approach to Using SAS for Univariate & Multivariate Statistics, Second Edition by Norm O'Rourke, Larry Hatcher, and Edward J. Stepanski. Despite its massive size, this isn't an intimidating text. The authors ease you
There is a lot of talk hither and yon about a “double-dip” recession. Not at all uncommon when you consider past recessions. Let’s take a look at some data from the June 2011 survey of senior financial executives from the Manufacturers Alliance/MAPI to dig into the double dip theories. MAPI
The promise of high-performance analytics, as I understand it, is this: Regardless of how you store your data or how much of it there is, complex analytical procedures can still access that data, conduct a series of calculations on that data and provide answers quickly, accurately and using the full
Notwithstanding the need to differentiate their value proposition in today’s highly competitive world, companies are sometimes forced to plagiarize even when it comes to public events. For attendees, it is generally the same ole, same ole agenda and faces, staffers drained of passion and exhibitors looking out of place while searching for a