La industria de las telecomunicaciones está evolucionando a un ritmo vertiginoso. Hablar de la telco del futuro en términos tecnológicos es muy complicado, pues es algo que está en constante movimiento. Pero al observar la historia de la industria y el estado de la tecnología de hoy, podemos obtener una
I recently spent two days with an innovative communications customer explaining exactly what SAS analytics can do to help them take their advertising platform to a whole new level. Media meets data resulting in addressable advertising. SAS would essentially be the brain behind all their advertising decisions, helping them ingest
It's that time of year again. Holidays, parties, gifts, cooking, closing annual business, hitting targets and preparing for 2017. Looking back on the year for the communication and media industries, it has been a year of transition for the industry and for many of the customers I work with in my role
Sin duda brindar respuesta casi instantánea hacia el cliente genera satisfacción, credibilidad y confianza. En comunidades donde los usuarios pasan gran parte de sus días conectados, las empresas se convencen más que responder a las necesidades del cliente en lapsos de tiempo muy cortos es una obligación, y responder de
Analytics is the hot new buzzword at the TeleManagement Forum (TMForum). Because I am the Communications Industry Marketing Manager for SAS, you would expect me to return from last week’s TMForum Management World conference with tales about the importance of analytics in the telecommunications industry. But I'm not the only
In a classic Saturday Night Live skit back in the 70s, Dan Aykroyd portrays a man promoting his book about being mauled by a bear. Aykroyd says, “I want to emphasize – Never feed a marshmallow to a grizzly bear like this” He places a marshmallow partly in his mouth
