Blogs

Blogs

Tag: customer story

Customer Intelligence

Amy DysonSeptember 17, 2024 0

The power of personalization elevates the customer experience

Personalization has become the cornerstone of the customer journey. It’s the difference between a one-size-fits-all approach and a tailored experience that resonates on a personal level. These three organizations are mastering the art of delivering exceptional customer experiences with SAS® Customer Intelligence 360. The Nature Conservancy: Improving donor communications The

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Analytics | SAS Events

woman making purchase online

Alison BolenApril 23, 2024 0

Ten commandments for building digital relationships from Jyske bank

Digital banking, big tech and data privacy are all contributing to a shift in the Scandinavian banking scene, according to Tom Palving, Center of Excellence Lead for Digital Communication and Sales Loyalty at Jyske Bank. As a result, says Palving, traditional banks are facing a number of challenges, including: Customers

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Data Management

Charlie ChaseFebruary 1, 2024 0

Benefits of an AI driven retail planning strategy

Retailers face unprecedented challenges with supply chain volatility, inflation, oil price fluctuations, labor shortages and geopolitical activities, making it difficult to plan across the organization. With retail evolving, coupled with persistent supply chain issues, this adds complexity to anticipating and planning for shifts in consumer demand. The emergence of an

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Data Management

Alison BolenJanuary 30, 2024 0

The blueprint of data quality: Georgia-Pacific's strategic approach

In the digital age, the adage "knowledge is power" has evolved into "data is power." It reflects the immense value of high-quality data and a strategic approach to data management. At the heart of any successful modern enterprise lies a robust data strategy coupled with stringent data quality standards. For

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Artificial Intelligence | Innovation

Lexi RegaladoJanuary 9, 2024 0

The future of patient care: How AI is changing medicine

Artificial intelligence (AI) is revolutionizing the way medical professionals deliver care and manage patient data. By harnessing the power of advanced algorithms and machine learning, AI applications contribute to more accurate diagnostics, personalized treatment plans and streamlined administrative processes. The integration of AI into health care is helping create a

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Analytics

Erica PrenticeDecember 21, 2023 0

5 practices we can learn from Ohio educators on data driven collaboration

Educators in Ohio from Jackson City Schools and the Gallia-Vinton Educational Service Center (ESC) are using SAS Education Visualization and Analytics Solution (EVAAS) for K-12 to enhance data-driven problem-solving for students. In a recent SAS customer success story, Changing the Data Conversation in Ohio Schools, the administration from Jackson Middle

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Innovation | Internet of Things | Machine Learning

predictive maintenance aircraft

Bryan SaundersDecember 15, 2023 0

The strategic importance of predictive maintenance in industrial operations

Organizations with a passion for quality, reliability, efficiency and safety are using real-time insights generated from AI-powered predictive maintenance programs to anticipate and avoid potential issues while mitigating negative impact. A shift from reactive maintenance, or handling issues in real-time, is not just a technological evolution; it's a strategic decision.

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Analytics | SAS Events

factory worker scans large roll of paper

Alison BolenNovember 29, 2023 0

Georgia-Pacific VP on building resilience in the era of disruption

If the last few years have taught us anything it’s this: business disruptions are not rare events. They are the norm. Today’s business leaders are grappling with logistics nightmares, economic upheaval, evolving consumer preferences, rapid technological advancements, regulatory changes, and armed conflicts. While it’s not possible to plan for every

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Internet of Things

Lexi RegaladoNovember 20, 2023 0

How AES is transforming utilities with AI-driven renewable energy strategies

AES Corporation is one of the world’s largest independent producers of renewable energy, green hydrogen, and battery storage. This Fortune 500 company is the only US-based power company that operates on four continents. Additionally, AES owns utilities in the US and Latin America and has a technology innovation company that

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Energy & Utilities

Analytics

Lexi RegaladoOctober 18, 2023 0

How a senior research analyst is using analytics to combat poverty

Recently, we sat down with Jakob Koziel, Senior Research Analyst at Bissell Centre. During their conversation, Jakob highlighted some of the work Bissell Centre is doing to eradicate poverty in Edmonton and how SAS is helping them move their mission forward. Question: Give me a little bit of background on

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Data for Good | Learn SAS

Alexis MallisOctober 16, 2023 0

A stronger world: 3 ways SAS® users can wield data for good

Across a wide variety of industries, SAS users are leaning into the power of data to glean relevant insights and identify new opportunities. Through analytics, they are solving complex problems, discovering practical insights, and making a difference in their fields and communities. How can others join their efforts and use

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Analytics

Lexi RegaladoSeptember 26, 2023 0

From Excel to efficiency: Bealls’ journey to data-driven automation

Since its founding in 1915, Bealls Inc., a privately held company, has been headquartered in Bradenton, FL. Today, it operates more than 650 retail locations in 23 states under the names Bealls, Bealls Florida, Home Centric and Rugged Earth Outfitters. Bealls is an off-price retailer focusing on quality brands, styles

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Artificial Intelligence | SAS Events

Caroline RicksSeptember 14, 2023 0

And the winner is . . . Recognizing award recipients on Day 3 of SAS Explore

As we bid farewell to another successful SAS Explore, let’s reflect on the exciting announcements made during the Day Three general session in Las Vegas. Jared Peterson, SAS Senior Vice President of Research and Development, set the stage for a closing session focused solely on our users and customers. We

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Analytics | Customer Intelligence

Jessica CurtisSeptember 11, 2023 0

Why digital logistics is the key to supply chain resiliency amid geopolitical uncertainty

In an increasingly interconnected world, geopolitical events in one region can cause a ripple effect across global supply chains. Due to technical complexity and the concentration of large manufacturers in the Asia Pacific region, the semiconductor supply chain is especially vulnerable to disruptions. In fact, more than 65% of the

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Analytics | Machine Learning

Jane HowellSeptember 7, 2023 0

Computer vision gives global manufacturer another set of eyes

Computer vision is a field of artificial intelligence that teaches computers to understand visuals. Using digital images from cameras and videos and deep learning models, machines can learn to recognize and categorize objects and respond to their surroundings based on what they “see.” Computer vision's accuracy has skyrocketed in the

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Advanced Analytics | Analytics | Artificial Intelligence

Caslee SimsAugust 29, 2023 0

How Orlando Magic became the all-stars of fan analytics

When the NBA’s Orlando Magic opened Amway Center in 2010, the team quickly realized they possessed a wealth of untapped data capabilities. Known as pioneers in introducing AI to the NBA, they’ve since expanded their analytics and data footprint in partnership with SAS. Outside of competing on the court, the

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Sports & Entertainment

Analytics | Machine Learning | SAS Events

Hiking trail under twisted tree caonopy

Alison BolenMay 19, 2023 0

Finding your way out of the pipeline jungle

"For those not knee-deep in the ModelOps process, the process may seem simple," says Ankit Sinha, Director of Product Management at Experian: "You build the model, deploy the model and reap the benefits." But the process starts to become very complex when you're using multiple database systems and data sources

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Analytics

Steve KearneyMay 17, 2023 0

How COVID spurred drug repurposing research: A conversation with an FDA data scientist

The pandemic caused public health agencies and life sciences companies to scramble to find effective treatments. Exploring the efficacy of existing drugs to treat COVID, an example of what's known as drug repurposing, was an intense focus for Qais Hatim, a Data Scientist at the US Food and Drug Administration

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Analytics | SAS Events

Nestle's Davis Wu presents at SAS Innovate

Alison BolenMay 16, 2023 0

Don't miss these demand planning tips from Nestlé

"Demand planning is a team sport," says Davis Wu, Global Lead of Demand Planning and Analytics at Nestlé S.A. The team at Nestlé includes demand planners, demand analysts and data scientists, who all work together to ensure that Nestlé products remain in stock. Many demand analysts can be seen as

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Analytics | Innovation | SAS Events

Alison BolenMay 12, 2023 0

Modernizing lending decision systems at Europe's largest bank

For nearly five years, Anupam Trivedi, Senior Director of Credit Control Services at HSBC, has been on a journey to modernize the bank's decision ecosystem for retail credit lending. Supporting lending decisions for the largest bank in Europe is no simple feat. Overall, the HSBC system processes lending decisions for

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Analytics | SAS Events

Alison BolenMay 11, 2023 0

Ulta Beauty and JPMorgan Chase leaders discuss how to partner for AI

The term "partner" is often overused in the technology industry. We partner with cloud providers, we partner with systems integrators, we partner with our customers – and so much more. But when a genuine partnership comes together to build something complex and successful, you can't deny the importance of that

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Advanced Analytics | Analytics | Marketing

Lexi RegaladoFebruary 13, 2023 0

How advanced analytics supplies love on Valentine's Day

Ah, Valentine’s Day. Whether you love or loathe this sweet holiday, you can’t miss it if you live in the United States. Seemingly by magic, stores begin filling with red and pink treats right after Christmas. And while you might be astonished by the quick switch in your favorite store,

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Analytics | Internet of Things

Alison BolenDecember 7, 2022 0

Why manufacturers are in the business of data and analytics

From the discovery of LED lighting to the rise of robotics and 3D printing, technology continues to transform the manufacturing industry. Yesterday, it was the assembly line. Today, it’s digital twins. In particular, technology developments in the data and analytics space were discussed at a recent MFG Day held at SAS

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Analytics

Rik de RuiterNovember 9, 2022 0

How analytics helps NVWA become more data-driven and effective

In the public sector, agencies and organizations are increasingly using analytics to prioritize and plan their activities. In a sector characterized by the need to get value for money for the public, and often with limited resources, using data-driven work processes is essential. The NVWA, Dutch Food and Consumer Product

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Analytics | Artificial Intelligence | Data for Good

Olivia OjedaSeptember 22, 2022 0

Predicting the uncontrollable: Using AI to help prevent flooding damages

Even with today's technology, it's hard to know precisely when, where and how weather-related damage will occur. Flooding costs are expected to rise drastically during the next 20 years and climate change is a constant threat. Unfortunately, natural disasters are here to stay, but we can try our best to

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Analytics | Data Management

Olivia OjedaApril 27, 2022 0

Rolling down the supply chain: The effects of the 2020 toilet paper crisis

You read “First COVID case reported in America” on your phone, not thinking much of it. Why should you, it’s just a regular day in January 2020, right? A couple months later, the world drastically changes. While we have all learned a lot since then, a question that still boggles

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Analytics | Data for Good | Data Management

Josh MorganApril 6, 2022 0

LA County's Whole Person Care analytics program offers crucial flexibility

When Los Angeles County invested in Whole Person Care (WPC) it could not have known just how important the system’s flexibility would be. Anyone who has had an interface with health care delivery, policy, oversight and management know things change quickly. As data becomes a priority, expectations of the use

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Government | Health Care

Advanced Analytics | Analytics | Data Visualization

Olivia OjedaOctober 22, 2021 0

A conversation with Rijkswaterstaat: How SAS is helping keep the Netherlands waterways safe

Rijkswaterstaat (RWS) is the Netherlands main agency for design, construction, management and maintenance for waterways and infrastructure. Their mission is to promote safety, mobility and quality of life in the Netherlands. They are the masterminds behind some of the most prestigious water projects in the world. In a recent panel

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Advanced Analytics | Data Management | Machine Learning

Olivia OjedaAugust 18, 2021 0

Enhancing sports through analytics

When people think about sports, many things may come to mind: Screaming fans, the intensity of the game and maybe even the food. Data doesn’t usually make the list. But what people may not realize is that data is behind everything people love about sports. It can help determine how

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Sports & Entertainment

Analytics | Data Management | Machine Learning

Cindy TurnerAugust 16, 2021 0

6 machine learning pitfalls to avoid

Data science expert Andy Pulkstenis describes how to skip common machine learning mistakes.

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