La aplicación de estrategias de hiperpersonalización basadas en inteligencia artificial (IA) puede aumentar entre un 2% y 7,5% la atracción de nuevos clientes en empresas de diversas industrias. Así se demuestra mediante los resultados obtenidos con la aplicación de esta estrategia en diversos clientes de SAS. Este impacto se debe
In today's digital age, marketing technology (MarTech) plays a crucial role in how businesses engage with their customers. However, the success of truly contextual customer engagement hinges on one fundamental principle: trust. Building and maintaining customer trust is essential for long-term business success, as it fosters loyalty and contributes to
Customer trust is a multifaceted thing. On one hand, earning and keeping it requires marketers to overcome a myriad of threats. On the other hand, trust is almost universally revered by marketers, and once obtained, the benefits are plentiful. A new report from Harvard Business Review Analytic Services and sponsored
