Innovation

Stories on how data-driven insights help organizations uncover new approaches to their key challenges and deliver new innovations faster. 

Artificial Intelligence | Fraud & Security Intelligence | Innovation
Marinela Profi 2
Understanding the components of an AI agent: A five-step life cycle

AI agents are the tech trend of the moment. It is promising to reshape industries, streamline operations, enhance customer experiences and drive smarter decision-making in ways we couldn’t have imagined just a few years ago. As businesses, leaders, and innovators, it’s vital to understand how these systems actually function, not

Customer Intelligence | Data Management | Innovation | Marketing
Amy Dyson 0
Building customer trust: Balancing privacy and personalization

In today's digital age, marketing technology (MarTech) plays a crucial role in how businesses engage with their customers. However, the success of truly contextual customer engagement hinges on one fundamental principle: trust. Building and maintaining customer trust is essential for long-term business success, as it fosters loyalty and contributes to

Advanced Analytics | Artificial Intelligence | Innovation
Lindsey Coombs 0
Ready-made AI models: Faster access to AI at lower cost and risk

Fast-paced technology like AI can have barriers to entry. Whether infrastructure, data limitations, talent gaps or complying with rapidly changing regulations. Organizations from health care to manufacturing and the public sector are often stymied by these obstacles that can slow AI adoption and use. Ready-made AI models can bypass the

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