Self-reliant business users would like to use analytics more often to address changing market conditions and make quick decisions. Take, for example, a marketer or customer support specialist who might want to generate analytics and apply results to a variety of business issues, including: Determine which inbound customer interactions are
Recently, I had the privilege of visiting one of our small to midsize business (SMB) customers, Oberweis Dairy, a family owned, 90-year-old business located in the Chicago area. Essentially, Oberweis has morphed from a family dairy farm to a significant, regional food manufacturer and retailer. With 39 retail stores, 40,000
~ Contributed by Mike Gilliland ~ If we know the future demand for our products or services, we will only invest in the resources, capacity, materials, and staffing that will most profitably satisfy that demand. But we don’t know the future, so we have to forecast…and that’s where the trouble
Every day I see news reports of financial organizations and consumers falling victim to yet another payment fraud scheme. Whether it is through a card, wire, online banking or another channel, fraudsters are becoming much more savvy in the way they attack. Financial organizations need to rethink their arsenal of
Very interesting article on “The challenge of change” in the 3Q 2010 issue of sascom magazine. Renee Nocker, the director who leads the business analytics effort at CPG giant Kimberley-Clark Corp., shares her insights on value realization. Contrary to popular belief, technology is only one element of transformation. Surrounding the
As promised in my last post, SAS’ Greg Soussloff, Dan Crane, Lori Schafer, and James Vickers are back from the National Retail Federation’s tech conference, NRF Tech. Here’s what they learned and shared at the SAS Roundtable on Social Media and Merchandise Planning. The well-attended roundtable included IT executives from
It's webinar time again! This hour session is designed for business analysts, directors of analytics and BI, and business users on the topic of Centers of Excellence. This live "101" webinar will take place live on Aug. 18, and it's the fifth installment in the 2010 Applying Business Analytics Webinar
~ Contributed by Ritu Jain ~ Tough market conditions and a sluggish economy have made manufacturers focus even more on supply chain costs. Per an IDC survey earlier in the year of 400+ manufacturers and about 180 retailers “reducing procurement, production, transportation, and logistics costs” came out to be the
When I first started in the telecom business I worked for a guy named Charlie Snell. Charlie left General Motors after more than 20 years because he was fed-up. Charlie would regale us at lunch with tales of an environment that stifled any creativity and innovation. This was 25 years
A new SAS Analytics Facebook page helps customers, prospects, partners and employees connect via a larger online community. As part of our efforts to reach out to customers and raise awareness about analytics, we created a SAS Analytics Facebook page, and it's ready for you to "like." What's to "like"?
