We live in a world of digital communications, where social media provides the global population with the opportunity to come together like never before. This has brought a whole new dimension to consumer interaction. It provides instant channels for information exchange, experience and opinion sharing. Social media and multichannel digital
Occasionally, I give presentations to analysts and investigators in the insurance industry regarding how they can use social media websites like Facebook and Twitter during their investigations. Special Investigation Units (SIU’s) are increasingly turning to social media websites during their research as discussed in this recent Los Angeles Times article.
~ Contributed by Mike Gilliland ~ Theoretical mathematics has beauty and elegance, along with logical rigor. Mathematical conjectures – or even real-life conjectures that can be formulated as such – can often be proven or disproven with certainty. And then there is Statistics Statistics provide a mathematical foundation for the
A lot has been said about how SAS is a great place to work from both the media and from long-time employees. But what is it like from the outside perspective of someone just joining SAS? Well, I joined SAS less than 90 days ago after working for two of
Okay…I don’t usually do the rah-rah SAS stuff, but it was a really great week here and I wanted to share. The Analytic Cheerleader is getting out her pom-poms and cheering for SAS! Since I’ve been a SAS employee for exactly 3 months, I thought it was a good time
Seems I rarely write blog posts unless I'm waiting around for numbers to put in our annual financial-results announcement. Why is that? In the calm before the rush to report revenue, before the new year gets under way, I have time to think. And I start thinking about how great
In the latest news from the frontier of Internet technology, the NY Times presented an interesting article about the work that high tech providers are doing to ensure maximum system availability. Companies strive for the "5 nines," or 99.999% availability, although a more realistic number is a "4 nine," or
Interesting article in this quarters sascom magazine by Jeff Ma – the guy behind “bringing down the house” and the movie “21”. After explaining how he felt the power of analytics and statistics was not unlike believing in God, he shared 2 stories where that faith was put to the
One of the best things about writing for the sascom blog is the amazing number of people, both internally and externally, that have reached out to share their stories and perspective, and ask more questions. It’s important for us bloggers to remember that while we may not see published comments
There's an interesting article in Bank Systems & Technology entitled "U.S. Consumers Are Averse to Checking Fees, Survey Finds". At first glance, the title seems almost tautological; after all, who ISN'T averse to paying fees? Read a bit further, however, and you see that the issue is significantly more complex
