Blogs

Speed and Agility

Stories highlighting agility’s importance in helping organizations adapt to change with speed and remain competitive.

Sarah MyersAugust 6, 2026 0

Turning patient no-show predictions into action

Every missed appointment affects more than one patient. It delays care, leaves valuable clinical time unused, disrupts schedules and creates additional work for care teams already operating under significant pressure. For health care organizations facing growing demand and limited resources, reducing patient no-shows can improve both patient access and operational

English

Health Care | Life Sciences

Artificial Intelligence | Customer Intelligence | Marketing

Lisa LoftisAugust 5, 2026 0

The marketing AI gap: Making AI work is the hard part

There is no question that AI in marketing is here to stay. According to DemandSage, “56% of brands now actively use AI to tailor every customer interaction (content, recommendations and support), while 96% of companies report AI has significantly improved their personalization ROI.” And it does pay off: DemandSage research

English

Analytics

Sarah MyersJuly 30, 2026 0

Why SMBs need the right partner – not just the right platform

Small and midsized businesses are entering a defining period for AI adoption. Data, analytics and AI platforms are becoming essential for organizations that want to compete, adapt and grow. These technologies can help smaller businesses improve decisions, automate processes and respond more quickly to changing customer needs. But access to

English

Artificial Intelligence | Customer Intelligence

Amy DysonJuly 23, 2026 0

What’s next for customer engagement

Customer engagement is entering a new era that’s evolving very quickly. And it’s not defined by more messages or channels – it centers on intelligence, autonomy and trust. As organizations rethink how they connect with customers, a new model is emerging: engagement that predicts, learns and acts with purpose. In

English

Advanced Analytics | SAS Events

Alison BolenMay 4, 2026 0

How to develop accurate demand forecasts in a volatile market

Pandemics. Wars. Energy crises. Unprecedented circumstances can make it hard to build accurate forecasts, especially when forecasts are based on historical data alone, explains Josh Ackerman, a Data Scientist Manager at DOW. “It’s hard to make strategic decisions when you can’t predict the future from the past,” says Ackerman. Leaders

English

Manufacturing

Fraud & Security Intelligence | Predictions

Data protection Cyber Security Privacy Business Internet Technology Concept.

Anna LykourinaNovember 21, 2025 0

The future of trust: AI is powering a new era in banking fraud detection

Digital banking has made convenience the norm, but it’s also made fraud inevitable. The accelerating pace of digital transactions – real-time payments, mobile banking, embedded finance – creates new opportunities for innovation and opens the door to more sophisticated fraud. This is where AI steps in. Not just as a

English

Banking

Analytics | Customer Intelligence | Innovation

Scott BrinkerApril 10, 2025 0

The times they are a-changin’: Can your MarTech stack keep pace?

“It was the best of times, it was the worst of times.” This famous line from A Tale of Two Cities also rings true when describing the modern-day tale of marketing and marketing technology managing the customer journey at the dawn of the AI era. Disruption leads to good times

English

Artificial Intelligence | Fraud & Security Intelligence

Seema RathorMarch 26, 2025 0

From algorithms to action: Financial institutions must embrace AI to fight financial crime

Integrating AI and machine learning into anti-money laundering (AML) and combating the financing of terrorism (CFT) systems has become imperative for financial institutions (FIs) to safeguard their operations, customers and reputation effectively. Sophisticated financial crimes require advanced solutions to detect and prevent fraud. Money laundering, for example, is a financial

English

Banking

Fraud & Security Intelligence | Predictions | Risk Management

Hispanic Female Senior Data Scientist Reviewing Reports Of Risk Management Department On Big Digital Screen In Monitoring Room. Diverse Consulting Company Employees Working Behind Desktop Computers.

Adam NeibergMarch 6, 2025 0

Banking risk management: What does history teach us?

Where were you when the global banking crisis of 2008 hit? I was in banking – marketing, to be specific – and I supported our mortgage department. I vividly recall our bank’s chief risk officer repeatedly refusing to enter the adjustable-rate mortgage subprime lending business. Many banks were eating our

English

Banking

Analytics | Predictions | Risk Management

Julie MuckleroyFebruary 3, 2025 0

Seismic shifts: Existing and emerging risks are redefining the future of banking

Once a bastion of stability, the banking industry now finds itself navigating a complex world of evolving risks. From economic uncertainty and geopolitical tensions to AI advancements and climate crises, the industry is navigating a whirlwind of risks that show no signs of slowing down. What worked in the past

English

Banking

1 2 3 … 7 Next