Blogs

Speed and Agility

Stories highlighting agility’s importance in helping organizations adapt to change with speed and remain competitive.

Alison BolenMay 4, 2026 0

How to develop accurate demand forecasts in a volatile market

Pandemics. Wars. Energy crises. Unprecedented circumstances can make it hard to build accurate forecasts, especially when forecasts are based on historical data alone, explains Josh Ackerman, a Data Scientist Manager at DOW. “It’s hard to make strategic decisions when you can’t predict the future from the past,” says Ackerman. Leaders

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Manufacturing

Artificial Intelligence | Customer Intelligence

Amy DysonApril 2, 2026 0

What’s next for customer engagement

Customer engagement is entering a new era that’s evolving very quickly. And it’s not defined by more messages or channels – it centers on intelligence, autonomy and trust. As organizations rethink how they connect with customers, a new model is emerging: engagement that predicts, learns and acts with purpose. In

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Fraud & Security Intelligence | Predictions

Data protection Cyber Security Privacy Business Internet Technology Concept.

Anna LykourinaNovember 21, 2025 0

The future of trust: AI is powering a new era in banking fraud detection

Digital banking has made convenience the norm, but it’s also made fraud inevitable. The accelerating pace of digital transactions – real-time payments, mobile banking, embedded finance – creates new opportunities for innovation and opens the door to more sophisticated fraud. This is where AI steps in. Not just as a

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Banking

Analytics | Customer Intelligence | Innovation

Scott BrinkerApril 10, 2025 0

The times they are a-changin’: Can your MarTech stack keep pace?

“It was the best of times, it was the worst of times.” This famous line from A Tale of Two Cities also rings true when describing the modern-day tale of marketing and marketing technology managing the customer journey at the dawn of the AI era. Disruption leads to good times

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Artificial Intelligence | Fraud & Security Intelligence

Seema RathorMarch 26, 2025 0

From algorithms to action: Financial institutions must embrace AI to fight financial crime

Integrating AI and machine learning into anti-money laundering (AML) and combating the financing of terrorism (CFT) systems has become imperative for financial institutions (FIs) to safeguard their operations, customers and reputation effectively. Sophisticated financial crimes require advanced solutions to detect and prevent fraud. Money laundering, for example, is a financial

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Banking

Fraud & Security Intelligence | Predictions | Risk Management

Hispanic Female Senior Data Scientist Reviewing Reports Of Risk Management Department On Big Digital Screen In Monitoring Room. Diverse Consulting Company Employees Working Behind Desktop Computers.

Adam NeibergMarch 6, 2025 0

Banking risk management: What does history teach us?

Where were you when the global banking crisis of 2008 hit? I was in banking – marketing, to be specific – and I supported our mortgage department. I vividly recall our bank’s chief risk officer repeatedly refusing to enter the adjustable-rate mortgage subprime lending business. Many banks were eating our

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Banking

Analytics | Predictions | Risk Management

Julie MuckleroyFebruary 3, 2025 0

Seismic shifts: Existing and emerging risks are redefining the future of banking

Once a bastion of stability, the banking industry now finds itself navigating a complex world of evolving risks. From economic uncertainty and geopolitical tensions to AI advancements and climate crises, the industry is navigating a whirlwind of risks that show no signs of slowing down. What worked in the past

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Banking

Analytics | Data Management | Risk Management

Albert QianJanuary 21, 2025 0

Why decisioning and model management is the perfect recipe for mitigating risk

Making a big purchase, such as a car or home, can be stressful for everyone involved, from doing the due diligence to identifying a good lender. Everyone wants to make the process smooth while mitigating risks. Banks and lenders also have more data to work with when making a lending

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Analytics | Innovation | Predictions

Jennifer RobinsonJanuary 8, 2025 1

AI will revolutionize citizen-government interactions

Making public services as easy as online shopping What if interacting with government services was as seamless and swift as ordering your favorite book online? You log in to a sleek, intuitive portal and within seconds, you’re greeted with personalized recommendations tailored to your needs. What a great experience! I

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Government

Fraud & Security Intelligence | Predictions

Teya DyanDecember 16, 2024 0

Fraudulent facades: The upward trend of business entity fraud

Fraudsters are relentless but tax agencies are tenacious in their pursuit of illicit acts. In recent years, synthetic identity fraud has emerged as a significant threat to businesses and tax agencies. Unlike traditional identity theft, where criminals steal real personal information, synthetic identity fraud involves creating entirely new identities by

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