Speed and Agility

Stories highlighting agility’s importance in helping organizations adapt to change with speed and remain competitive.

Customer Intelligence | Marketing
Jennifer Pearson 0
Creating loyal customers through personalized, mobile-first engagement

As consumers increasingly embrace a mobile-first lifestyle, businesses across various industries – from retail and banking, to insurance and telecommunications – are under pressure to create personalized and engaging customer experiences. The ability to reach customers through the right channel at the right time is essential for enhancing customer engagement,

Fraud & Security Intelligence
Stu Bradley 0
Onboarding resilience in a fraudulent world: The power of decisioning

In financial services, the onboarding journey takes on heightened significance. It’s not just about welcoming new customers—it’s about safeguarding their information, validating identity, mitigating risk, ensuring regulatory compliance, and making a great first impression. To achieve these goals, modernizing the decisioning process is crucial. In fact, decisioning lies at the

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