My headlines for Honduras were not like the frightening ones that we often see in the news. My headlines include the beauty of the people I met, the children I grew to know, and the country I experienced. I went to Honduras with a group from Cincinnati, Ohio to spend
Over the last few posts, Lee Ann has been exploring how to marry business strategy with day to day pricing decisions. This week, I’m going to take this discussion in another direction by describing how pricing decisions are made, and the importance of strategic pricing in another industry – sports.
If, like me, you have children who are old enough to vote, you may have noticed what I have noticed. They’re different. They seem permanently connected to their friends via social media, rarely watch the news or read a paper, and they have many transient interests that seem to follow
A question was recently put to me by everyone’s favorite futurist – Thornton May: “Most people don't put innovation and infrastructure in the same sentence. They simply tend to view savings derived from optimized infrastructure as a funding source for “other” innovation investments. My thoughts?” My thoughts initially circled in
Just in case you missed my earlier post about cloud fragility, we have this from the New York Times on October 22, 2012:
I asked a Nuclear Engineering Professor friend of mine, after the Fukushima power plant disaster of March 2011, whether that incident would have a positive or a negative impact on his industry. His response was that it would have a short-term positive impact as a result of publicity generating a
I remarked in an earlier post (“BI and Better Decisions”) that, prior to joining SAS, while I understood analytics and performance management just fine, the phrase ‘business intelligence’ was not in my vocabulary”. Turns out I’m not the only finance professional so inflicted. I was invited last week to give a
Streaming video has been available on mobile devices for several years, but the London Olympics are the first truly worldwide use of wireless networks to stream video to millions of consumers, including me. It is not a substitute for watching on an HDTV, but is great for having a look
I’m beginning to think that 2012 is the year of the customer. We’ve seen a huge increase in customer experience initiatives coming out of the financial services and insurance industry this year. As we’re working with these companies to help them through this journey, you can almost forget that you
I recently gave a talk to a group of engineering students at Duke University, located just down the road from our headquarters in North Carolina. A couple of days later, one of the students sent me an email asking a very good question: which skills should I build up to
