Hidden Insights

Analytics

Find out how analytics, from data mining to cognitive computing, is changing the way we do business

Adam Goldsmith14 October 2021 0

By Adam Goldsmith, Insurance Specialist, SAS UK & Ireland Insurers have the near-impossible task of keeping customers satisfied with the service they're given whilst ensuring costs are controlled to ensure profitability. At the point a customer makes a claim, it is at a point of high stress and emotion, but

English

Insurance

Analytics | Artificial Intelligence | Fraud & Security Intelligence

Caroline S Payne12 October 2021 0

Accelerate the UK forward with digital transformation across government #BuildBackBetter

Caroline Payne, Head of Customer Advisory, SAS UK Public Sector Team Digital innovation across governments around the world has accelerated in the last 18 months as leaders turn to data and technology to deliver rapid responses to the pandemic. Public organisations have had to move quickly, whilst being acutely aware

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Government

Analytics | Customer Intelligence | SAS Events

Alena Tsishchanka5 October 2021 0

Let's continue to rock: The complete vision quartet for insurance

An ideal quartet formation of a rock band consists of a voice, an electric guitar, a bass, and a drum kit. What else do we need to enjoy our favorite tunes and get inspired? There's another great quartet that could bring you fresh ideas and that is the insurance industry.

English

Insurance

Analytics | Artificial Intelligence

Nicky Furlong4 October 2021 0

UK Government: #BuildBackBetter

Resetting the risk dial – empowering the UK public sector to build back better. Public sector organisations in the UK had to respond rapidly to the pandemic when lockdown was announced in 2020. Policy changes were issued in quick succession and departments had to scramble to implement new solutions safely

English

Government

Analytics

Marta Prus-Wojciuk1 October 2021 0

Why good price means better customer experience: finding the balance in insurance

It is widely recognized that the right price is crucial in insurance. Insurance is what is known as a ‘grudge purchase’: customers know it is necessary, but they hope never to use it. This traditionally and theoretically means that they want to pay as little as possible for their insurance

English

Insurance

Analytics

Toby Text30 September 2021 0

Wir brauchen jetzt den Koal-O-Maten

Der Koal-O-Mat, eine Anwendung zur Beantwortung der Frage: Auf wen oder was müssen wir uns jetzt nach der Wahl einstellen?

German

Analytics | Customer Intelligence

Allan Lezcano Mølgaard22 September 2021 0

When 'rip and replace' is confronted with 'integrate and enhance'

Data should alleviate strain instead of causing new pain Recent research from SAS and Accenture underlines what many of us already knew anecdotally. Marketers are increasingly frustrated by their inability to obtain and leverage insights into customer behavior. Marketing teams have data – heaps of data – but they are unable

English

Analytics

Andrea Deinert9 September 2021 0

Das KI-Prinzipienpapier der BaFin AI#43

Im Gespräch mit Norbert Pieper, Sprecher für Versicherungsaufsicht bei der BaFin.

German

Banking | Insurance

Analytics | Customer Intelligence

Steve Perks7 September 2021 0

Batch AND real-time marketing analytics, instead of batch OR real-time

Catching up to the consumers Using technology and analytics to support marketing is not especially new. It is fair to say that it has been possible for some time. Many organisations have invested in marketing platforms, for example. However, there is a niggling problem. The investment may have been made, but few marketers are

English

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Blogs

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