The white-label branch
Banks don’t like to publicise it, but there’s already a place on most high streets that offers everyday banking services: the Post Office.
English
Disruption disrupted: How COVID-19 put the customer back into digital transformation
Companies have been talking about disruption for years. The word appears in every other top-level business meeting – yet the revolution hasn’t happened. Many businesses have little to show for it. In truth, disruption needs more than enthusiasm. Without a strategy, organisations have simply transformed long, complicated paper processes into
Dark money, and what banks can do about it
Recent money-laundering scandals have shaken public trust in the banking sector. How can banks rethink their approach to AML? The BBC’s recent Panorama documentary, “Banking Secrets of the Rich and Powerful,” is an uncomfortable watch for anyone working in the banking sector. While all banks have anti-money laundering (AML) teams
A new cool machine learning technique?
I believe the most important part of the analytics lifecycle is defining the business question being asked.
Data science in the wild: On the home stretch
“It doesn’t stop being magic just because you know how it works.” Terry Pratchett, The Discworld Series Welcome to the third, and final, installment of Data Science in the Wild. In Part 1 we were lost in the woods thinking about how to start a data science project. In Part
Lucerne’s MSc data science program shines with SAS specializations
Machine learning and visualisation help - 250 students enrolled in the program across all years. Now the program started its third year ...
Winning the price war or gaining the customer's trust?
Today’s customer really expects a truly extraordinary customer experience. That means that your company, your brand and the experiences you provide are not just in competition with people in your category. They’re in competition with people like Amazon, Uber and Starbucks, who have managed to make the mobile device a
OpenGate platform helps air transport towards the new normal
SAS, uqudo and iLabs Technologies started a collaboration in OpenGate for touchless and safe travel. OpenGate, based on open source technology and open standards, offers a seamless, automated travel solution based on a reliable platform and technical solution. It enables sharing personal, health and location information between border control, air
Get data science out of the IT department and into the boardroom
Where do your data scientists sit? Perhaps they occupy a typically gloomy, computer-filled basement. Or maybe they have a glassy building all to themselves. Either way, you’ll not always see business decision makers walking the same corridors. After all, analytics is best left to the experts, isn’t it? Yet back
Intelligent decisioning in insurance: The escalating customer experience need
The coronavirus pandemic has changed many things in many industries – and not always in the most obvious way. Insurance companies have seen both fewer claims and fewer sales. As a result, many have realised that the process of digitisation, often started slowly before lockdown, must now be accelerated. More,